AutoNation USA Houston | Used Car Dealer in Houston (2024)

5

Richard was hands down the most time efficient person I have dealt with in the past 20 years. He returned calls and made sure my selling process was simple. Richard is a gold star individual

Blake KelleyAug 30, 2024

5

Jerry helped me get into a beautiful GMC today. Very helpful and attentive to get me into my dream truck.

Ryan PorterAug 29, 2024

5

Cornell was a wonderful salesman kept it real at all times and went above and beyond to make it work for me shout out to Jain as well!!!

Joseph ReneeAug 29, 2024

5

John Zepeda was extremely helpful and no pressure through the whole process.

John MuthAug 29, 2024

5

I was helped by Mark during the process of selling my car to AutoNation. He was very polite and answered all my questions. I liked that they're open to negotiate with you into getting a fair price for your car.

Ivonne RamirezAug 29, 2024

5

Cornell was awesome answered every question that came to mind. Was very responsive and extremely respectful.

Briar PflaumerAug 29, 2024

5

I just wanted to say that my experience at Auto Nation was the Best!!! Brett was extremely helpful and nice. I was satisfied with the offer they gave me for my car. Thanks ☺️ Auto Nation

Kevin WareAug 28, 2024

5

Jose Buenos was excellent. I highly recommend buying here

Dontae NelsonAug 28, 2024

5

José Bueno and Johnny provide outstanding customer service.

Araceli ArceAug 28, 2024

5

Great job Thomas! You were a big help and very patient. I will come see you for what ever I need in the future.

JesusAug 28, 2024

5

Cornell was very fast, reliable, and good at communicating.

cam tessAug 27, 2024

5

Cornell and George were awesome and caring . Very friendly .

Pamela GreggsAug 27, 2024

5

NEXT DAY UPDATE: Rashad the GM called me the next day with a lot of patience. Although I was very frustrated he took care of me. He listened to me and talked to me in a respectful manner! He had this fixed within a few hours! He knows what he’s doing and it was not his fault or Jose’s fault. Jose was very generous, caring, and personable! He had all the patience in the world with us and we made it happen! THANK YOU JOSE AND RASHAD! Give Jose a raise!! Rashad, you have a great character and take care of your people. Thank you! Do not even waste your time here. We spent an entire day here. We intended to trade my current truck in & we PURCHASED A TRUCK. We purchased it through our Credit Union. We drove an hour to our credit union, opened a loan, got a cashiers check to give to AutoNation Houston. Drove an hour back to AutoNation to pick up my truck that I just purchased. The sales manager Johnny Criswell said he couldn’t give me my truck until he has the title in hand to my current truck. My current truck was financed through my Credit Union. I never had the title, the credit union has it. He was very rude, didn’t seem to care. So what if we financed it through AutoNation? Would we have gotten the truck then? After we ALREADY OPENED A LOAN, went through so much hassle. I don’t think they liked that we got a super low rate at our credit union vs going with them. We worked with Jose. He was really nice but told us that it was all fine when we were at Shell. A lot of miscommunication. Now we have to go through the hassle to VOID this new loan we just opened on this truck we thought we purchased. Absolutely terrible. My dad is a salesman and I have NEVER heard of this before. Terrible experience, and wasted so many hours away from our toddler just to get a BS answer by the sales manager. Why was this NEVER told to us before we went to the credit union? TERRIBLE!

Miaya VargasAug 27, 2024

5

Cornell was an amazing salesman, I got a better deal than I came for! Thank you auto nation

Kaila HamiltonAug 27, 2024

5

We were very pleased Cornell customer service. Cornell went above and beyond to satisfy me with great communication and great support to what ever we brought to him. The entire team that assist with my son’s BMW purchase were outstanding. I recommend this location to all!

Temetris ArnsworthAug 26, 2024

5

Cornell was great. As soon as I walked in he was ready to assist. He was very kind and assisted me with all my questions/concerns. I left with a vehicle. Thank you Cornell

Salina FloresAug 26, 2024

5

Cornell was very kind and attentive during the process of the vehicle we purchased.

Jose FloresAug 26, 2024

5

Cornell!!! So respectful and professional! I really enjoyed working with him through this process!

Jerris HarrisAug 26, 2024

5

Jordan was very professional and very helpful

Dalton co*kerAug 26, 2024

5

Mark Wade put in the extra effort to make the purchase of my vehicle happen. Grateful for what he was able to do despite the paperwork problems. Definitely would work with him again.

D0c MurenAug 26, 2024

5

Kayvon was a great help. He answered all our questions and made the process quick an easy. Thank you

Yajaira PulidoAug 24, 2024

5

The people at AutoNation handle all my concerns and questions with class. I know they are car salesmen/ladies, but they sale with every concern and question clearly heard and understood.

LaMario Ricks JrAug 24, 2024

5

Richard was great, made the process of selling your car a lot easier.

Jorge AlcarazAug 24, 2024

5

Today I worked with Richard to automate the process of selling my car, and I couldn’t be more impressed with his expertise and dedication. Richard was incredibly knowledgeable, guiding me through every step with clear explanations and practical solutions. He made what could have been a complicated and time-consuming process smooth and efficient. Thanks to his help, I was able to sell my car with minimal hassle. Highly recommend Richard to anyone looking to trade in for selling their vehicle!

Guowei LinAug 24, 2024

5

Richard was very helpful with sell our car

Daniel juarezAug 24, 2024

5

Worked with John Zepeda today. Walked me thru the whole process and worked with me to close the deal. Friendly service from all departments. Made car buying easy.

Daniel HerreraAug 24, 2024

5

Richard did a great job getting me what I wanted for the sale of my car. Highly recommend

Brandyn SarkozyAug 24, 2024

5

Cornell, the best!! Super fast service❤️ we drove off the LOT baby. TY!!!

gta live with george gta liveAug 23, 2024

5

Richard was incredibly helpful in selling my car. He is patient and attentive throughout the entire process. He helped me get an offer higher than Carmax and Carvana! Highly recommended!

Xuan YiAug 23, 2024

5

Cornell was great

Shamalee BellAug 23, 2024

5

Richard does free consultation and answered all my questions.

Jessica ShiAug 23, 2024

5

Worked with Richard today. Came in to sell my car and he was able to get me more than I was quoted. He was so friendly and had an awesome attitude. Made the process easy. Definitely will come back.

Erica SwiftAug 23, 2024

5

Richard at north fwy location got me the money for my car that seemed impossible! But he did it!

Dalia GomezAug 23, 2024

5

Cesar was so great ! Helped through the process and made it easy and quick . Found exactly what I needed and provided excellent service ! Thank you AutoNation and thank you Cesar.

Brett WayneAug 23, 2024

5

My man Richard made buying my car quick , easy and simple 10/10 will do business next time with him

Blair SandovalAug 23, 2024

5

john Z help me get my first car

Arturo LopezAug 23, 2024

5

BRETT IS THE MAN!!!! I have had the worst luck at other dealerships but Brett came through and took care of me right away! In and out in no time.

Mohammad PanjwaniAug 22, 2024

5

Best car selling experience ever. Ask for Richard, you will not be disappointed.

Mary RankinAug 22, 2024

5

Made an appointment with Richard to appraise/sell my vehicle to which he went above and beyond to get me a fair deal. Excellent customer service. Thank you.

Bijan SorkhinejadAug 22, 2024

5

Sold my car today and Brett made everything easy! Thanks again!

B HowellAug 22, 2024

5

Richard gave me a great price for my vehicle and I really appreciate him !

xiaoliang HUANGAug 21, 2024

5

Richard, was very efficient, personable and was a pleasure to work with. He was able to negotiate a price for my vehicle which was acceptable.

Richard MooreAug 21, 2024

5

Richard got as close to my initial offer as possible. Thank you

Raymond QuinonesAug 21, 2024

5

Easy experience with Richard. Played no games and wasted no time. Tip: try to get all your offers before heading here, very competitive. You likely wont be leaving here with the same car you came in, and rather a check in hand.

David MejiaAug 21, 2024

5

Devin did a fantastic job - very efficient and fair and responsive!

BobbyB1Aug 21, 2024

4

Truly appreciate the people in this dealership really showing care, Mr. Keyvon and Mr. Haroon were definitely a highlight on getting on my first car, Truly grateful people like shows it's not just about the money it's about making sure the car you want is what you really want and go full on hands on deck for you.

lumiknightfallAug 20, 2024

5

I was in communication with Richard in regards to selling my vehicle. He was very professional and a pleasure to work with. He made my selling experience very easy. Ask for Richard if you need help selling a vehicle!

Michael GarzaAug 20, 2024

5

I worked with Richard at AutoNation on selling my 2010 Mini Cooper. The process was seamless and professional. From the email response after submitting my vehicle online, to the appointment for evaluation, everything was timely and with good communication. I got a great price for my car considering its condition.

John Paul TorresAug 20, 2024

5

Haroon & Kayvan were simply the best!!! They made my sons first car buying experience the Best… They understood that this was his first independent purchase in his own and were thorough in every step of the Process. I would most of all like to commend them on the respect that they gave to me after I explained to them that I wanted this to be a Great and Honest Experience for my Son. I would 100% be recommending anyone that I know to come see these two Honest individuals for their vehicle needs. “G5”

5IVE CASTAug 20, 2024

4

nice staff, friendly and professional. they will help you out to find yur required vehicle.

Sadaf TahirAug 18, 2024

5

We had a great experience with Alex very helpful and made sure everything was top tier!!

Ray MondAug 17, 2024

5

Had a good and fun experience with Veronika. I got what I came for. Someone else was also interested in the same vehicle but she made sure it would be mine. I owe her a michelada.

Marylou BoccanedesAug 17, 2024

5

Veronika is the best she was very patient and a happy person to talk to very family oriented helps through all the process never have a wrong answer for the wrong question thanks Auto Nation

Junior PortilloAug 17, 2024

5

Jordan is awesome! Very patient and friendly! Highly recommend him.

Carrie GarzaAug 17, 2024

4

Jose took care of me and did a great job !

MariAug 16, 2024

5

Great experience, great price and amazing team!

Eduardo RodriguezAug 14, 2024

5

Babar Rizvi was my salesman and was the best one i could ask for .. helped browse the selection took me on a test drive and found me a car ! Thank you so much to and i definitely recommend you guys work with him when going to this dealership for a veryyyyyy smooth process !

Arianna WashingtonAug 14, 2024

5

I would recommend going to Auto nation to take care of your vehicle needs.. The staff will do what they can to get you in a vehicle even with little credit.. You will walk out of this dealership happy.

Jason StarkAug 12, 2024

5

Love the dealer vary helpful

Donnie FrankAug 12, 2024

5

Alexander was great, transparent, fair and upfront. Can’t ask for more than that.

Nathan SheerenAug 10, 2024

5

Cornell was wonderful I'm jumping up and down he hooked me up he hooked up thank you GOD I can go to church now you did wonderful I'm so happy I'm so happy you are the best kk is so happy YOU ARE THE BEST THE NEXT CAR WILL BE WITH YOU GUYS THANKS AGAIN

Karen KingAug 10, 2024

5

Alexander was great! Upfront and honest and made the process enjoyable.

Hannah SheerenAug 10, 2024

5

Great experience

Francesca VillarrealAug 10, 2024

5

Johnathan C. and the entire crew there provided excellent service…

Deniece WilliamsAug 10, 2024

5

Bruno provided great service!

Angela FranklinAug 10, 2024

5

We had to wait quite awhile due to an IT issue, but overall very pleased with the vehicle buying process. Also, I cannot say enough about how happy I was with the after-sale service we received. The vehicle was pretty scraped up on the front bumper and had a deep gouge on the plastic piece right above the grill. The salesman promised that the body shop would take care of it (at no additional cost to us), but I had my doubts. We got a good deal on the car regardless, but they already had their money by the time we brought it back a couple of days later, so I really didn't expect much. When they got done with it, you couldn't tell anything had ever happened to it. I will definitely be back when I'm shopping for my next used vehicle!

Steve RoyAug 9, 2024

5

Mr. Chahin was an excellent sales associate that took care of us while I waited for my car to be prepared and gave us all the details we needed about the car

Robert KnowlesAug 9, 2024

5

service was awesome everyone worked with me go get the best deal I will definitely be coming back for my next vehicle! If you’re having doubts please don’t and go see Cornell and George they are the best!

Rebecca FreemanAug 9, 2024

5

Jordan B helped us out tremendously! Very knowledgeable. An overall good experience.

tlcbyt1Aug 9, 2024

5

Excellent Service. Bought Accord from them. Got a reasonable deal from here. Was served by Rene Sanchez, he’s a very honest and polite person. Highly recommended.

M. Usama D.Aug 8, 2024

5

Johnathan was very helpful and I most definitely recommend to one of my friends I had a good car buying experience!

Mantrell JOHNSONAug 6, 2024

5

I came AutoNation looking for a a nice used car, and Conell was my sales representative. He was very patient did everything he could to get me the best deal and a great car. I would highly recommend him thank you for everything Cornell.

Johnnie JohnsonAug 6, 2024

5

Cornell he was very patient man he was nice about everything he waiting on us hand and foot a he listened to everything we had to say

Glenda StevensAug 6, 2024

5

Cornell and Su was the ones to speak to highly knowledgeable and great to work with.

donavan parkerAug 3, 2024

5

Cornell and Alex excelente job

Reymol DiazAug 3, 2024

5

I had such an amazing experience with the people at this dealership. Alex, Mykael, Issac, Valerie, George, Justin and Johnny were amazing. I had such a horrible experience at a different dealership and then walked in here and was blown away by the hospitality, kindness, courtesy and friendliness that I was shown here. I will definitely be back for any future cars. Make this your future dealership, you will not regret it!

Ren PhoenixAug 3, 2024

5

Fast and easy service I highly recommend this location. Ask for XU

Robert O'Neil Kelly Jr.Aug 3, 2024

5

I cannot leave enough positive reviews to represent the experiences I have had at this dealership. Alex is one of the best, if not the best salesmen I have ever worked with and deserves a huge raise for dealing with me. I cannot leave a review without thanking Justin for his patience and understanding with my situation and Mikael, George and Johnny were amazing, everyone definitely played an huge part in making this an great experience.

RenF912Aug 3, 2024

5

Cornell, was awesome. He did his best to prepare my new ride. Made sure I had options.

Susan LasiterAug 1, 2024

5

Great salesman. Very patient sales staff. Gerald listened carefully to our criteria for buying this particular car. Sales answered our questions fully and took care of all our needs.

Gregory JonesAug 1, 2024

5

I purchased a used Mercedes, kayvon was very patient and helpful. Very good experience. I would highly recommend him. Thanks for your help!

lakeitha milesJul 30, 2024

5

Isaac and cornell did a very,very good job helping us in customer services keep up the outstanding job

Glenese McdanieldsJul 30, 2024

4

Kayvon is very helpful! He clearly listened to what we were looking for and had no issues making sure we understood what we were looking at.

Leobardo CruzJul 29, 2024

5

Cornell & Alex were amazing! They took the time out to patiently go over all possible options and wait through the extremely long process with me!

J FrankJul 29, 2024

5

Cornell & Alexander where dope great service will be recommending to everyone

Acheedat Empire LLCJul 29, 2024

5

What a wonderful experience purchasing my son his first car?!!! Renee at AutoNation went Above and Beyond to make sure our family was taken care of! We couldn’t be more thankful for his time, patience, and honesty while making such a big life decision for our family! To Renee and the entire sales, management, and finance team, our sincere thanks! Ronice M. and Family 😊 🙏🏾

Kayden T6Jul 28, 2024

4

Alisha really turned my experience around and I left very happy today!

Khairah AliJul 27, 2024

5

Isaac was great to work with and made our experience as easy as possible. We love our Volvo!

Jessica HoustonJul 27, 2024

5

Alexander was Great. He made my Purchase Easy and Fast in and Out. He was Very Prompt even after hours and on his day off. 🥰

ANGELA COLLINSJul 27, 2024

5

Cornell was very patient and helped us in every way. He responded quickly, as needed, and proactively contacted us with any changes and updates.

Mark LeeJul 26, 2024

5

Jonathan was great!

Mari HerreraJul 26, 2024

5

Cornell did a a great job taking care of us! Very patient & thorough😊

Kim LeeJul 26, 2024

5

Kayvon is a really good salesperson. We came in to look at a car that ended up being a bad fit for us. Kayvon was open and honest about the car’s shortcomings and after the test drive he suggested we check out another car. It was a great suggestion. If you are looking for a no-pressure experience, Kayvon is the right person for you. He is honest, easy going, and knowledgeable about cars.

John C PruitJul 26, 2024

5

Kayvon was incredibly helpful. We intended on considering one car, but it was not the right car for us. He suggested another which ended up being perfect for us and we bought it that day. He made the process easy and he was very transparent. He was not only knowledgable, but friendly and seemed to care about the process and our preferences. I would highly recommend AutoNation and especially Kayvon for your next car.

Amanda Croslow PruitJul 26, 2024

5

Man where do I start!! Chase is great!!! When we got the car we came for had sold over night! I know cry me a river! We sat down she pulled up all the local automation, stuck to my price range and pull up similar cars. 20 mins we found the car my wife wanted. Not ever 15mins we leaving to pick it up. Test drove it back to the dealerships. When we got back and told them we wanted the vehicle, then we did the credit!(that was my favorite part). Never pressed to do credit check, made sure we was happy with our choice. Then after credit, we went to James In finance and was smooth sailing after that. Great experience great customer service! When you got tell them Freddy G sent you! Not gone get you nothing different but the same love they gave me!

Freddy GJul 26, 2024

5

Great job. Smooth and fast transaction

Nihat BayhanJul 25, 2024

5

Very great costumer service! Great experience and they were very helpful and we drove off with a excellent car and very good pricing!!

Junior DoradoJul 25, 2024

5

From begging to end there customer service was top notch… thank you justin francois, and juan for making this expirience way better than we had before.. we totally recommend this place..

Janet PerezJul 25, 2024

5

Cornell & Issac did a great job, put the deal together that I wanted.

Emanuel PardoJul 25, 2024

5

Cornell and Jordan were absolutely fantastic and really helpful!

Carly BowenJul 25, 2024

5

Great customer service. Ask for Cornell he will get you in and out

Jarrius KimbleJul 25, 2024

5

They offered me $150 less than the first place I tried to sell my car, but treated me with 10 times as much respect. Devion was awesome. Everyone, and I mean everyone I encountered there was polite and welcoming.

Joan JyakhwaJul 24, 2024

5

Muy buen servicio

Heidi HernandezJul 23, 2024

5

Gerry was super helpful in finding the vehicle and making the process super smooth from start to finish. From the moment I walked in, I was met with a friendly face, and until the end with finance they made the process seamless. Ask for Gerry!!

Safeya MedinaJul 22, 2024

5

Cornell was great at navigating our car buying process. We are very pleased. Highly recommend him.

LaneJul 22, 2024

5

GO TO ALISHA SMITH!! I came her in need and she was attentive, caring and as flexible as possible with a variety of options and great attitude. I didn’t feel rushed to make a decision while being fully informed about each vehicle and plan I inquired about. Alisha was great, I would encourage anyone looking for a car to pay her a visit!

Kallie DavisJul 22, 2024

5

Excelente atención y habla español

Fong ChiuJul 22, 2024

5

I wanted to thank you Cornell for the smooth and professional experience I had at your dealership. From start to finish, everything was handled impeccably. I'll definitely consider returning in the future.

Danny ChengJul 22, 2024

5

Great and fast service . Came into get my tail gate fixed , Ceaser (service manager) gave me his word on ordering my part. Came in Jalil the technician got it done for me no problem! Great work !

Caleb ColemanJul 22, 2024

5

Salesman did not waste my time. Solid used truck purchase.

Israel PerezJul 21, 2024

5

Cornellio is a good salesman, he help me a lot and answer all my questions

yoneisy lopezJul 20, 2024

5

Caesar the service manager was very helpful in fixing the problem for my car. I appreciate that he was updating me along the way. Thank you Caesar .

jada hernandezJul 19, 2024

5

I just purchased a Cadillac from AutoNation and they went out of their way to accommodate my needs! Thank you Haroon! Now here we are a week later from my first review and I have since changed my mind. I found a problem with the paperwork plus there was another issue that I called AutoNation about an instead of helping me they have ignored me. I will no longer do any business with AutoNation .

Linda McMillanJul 19, 2024

5

We called regarding a vehicle at first the car couldn’t be located however Kayvon went above and beyond finding the car we were looking for. We showed up and the vehicle was up front ready for us to test drive. They have made this an enjoyable experience for our family and are grateful for this experience and our new vehicle and the adventures we will take.

Cam KillenJul 19, 2024

5

VERY professional and courteous staff at the North Houston location. The entire team from the sales rep Jordan B., financing agent, Mykael S. and acquisition agent, Mark W. Offered outstanding customer service. I will definitely purchase another vehicle again from this team!

Raquel PeavyJul 16, 2024

5

Awesome job and communication with all associates towards helping me out with my doubts

Hector TrejoJul 16, 2024

5

Devion was amazing and worked as quickly as he could and got the job done quick!

Leanne LeDouxJul 15, 2024

5

I requested a quote online to sell my Jeep. Micheal called almost instantly and gave me a quote. We drove up there and after appraising it they gave us even more than was originally offered. The process was smooth and completely hassle free. We were satisfied completely and if we ever considered selling another vehicle we will definitely call them.

Teresa McNicholsJul 13, 2024

5

Haroon Rashed was more than helpful, and very kind! Thank you!

SeaNaufragoJul 13, 2024

5

Great experience. Gerardo was awesome!

Natasha AndersonJul 13, 2024

5

Had a great experience with Isaac, work very fast and professional.

Guillermo OsegueraJul 13, 2024

5

Cornell and Jose very great dev at this place

Dennis ClayJul 13, 2024

5

Haroon Rashed Pretty awesome experience very nice with the customer, patient and attentive and made our day and experience easier. Thank you.

David RodriguezJul 13, 2024

5

Cornell was fantastic and made the buying process easy. I have been looking at cars for months and something finally caught my eye. I called to inquire about a suv I was interested in and he made it happen the same day. This was my first car purchase on my own no consigner!!! Great experience go and visit him!!!!

Nina HJul 12, 2024

5

Hi Everyone, I recently purchased my vehicle from Autonation Houston and I was assisted by Alisha & Gerardo. I went on July 4 and they were open even on the holiday and the service was great. It was busy and had to wait long. They were very kind and spoke well. They were very patiently answering all my questions and showed me every vehicle I wanted to check. I didn’t had all my documents with me but they were considerate to give them the documents later that day through mails. Alisha & Gerardo were excellent and I would surely recommend them if you looking for a smooth purchase experience.

JAI SAHITHJul 9, 2024

5

I had a great experience at AutoNation USA Houston. Alisha was a great person and made this whole experience possible, she gave us a variety of options and made sure we were satisfied with our purchase. We now have our dream car and we are enjoying every bit of it. Thanks Alisha for having our backs and hope to come back for our next purchase. I highly recommend.

Marilyn TenorioJul 7, 2024

5

Cornell was great! The entire experience was easy and painless

Ryan GuidryJul 6, 2024

5

Cornell had great service , was really helpful in finding me a new vehicle!

KoolKid21_Jul 6, 2024

5

Jordan is an outstanding. He was compassionate, understanding, and absolutely phenomenal. I was on the verge of walking out but he was so passionate with concern. Now I leave out with my new 2023 and extremely grateful. Thanks to all that assisted with the final work. Awesome!!!💯

Kimberley GreenJul 6, 2024

5

Gerardo was a great salesman, very attentive and helpful

Johnathan HernandezJul 6, 2024

5

AutoNation hit me in the car I want.

Gwendolyn RobersonJul 6, 2024

5

Great experience the staff was very professional and the buying experience was very easy and not painful at all. No pushy salesman.

Carl LaughlinJul 6, 2024

5

Kyvon and Cordell excellent costumer service👍🏼!

michelle GutierrezJul 5, 2024

5

Cordell and Kvon where outstanding, great service, Very attentive.not pushy salesman

Michael GutierrezJul 5, 2024

5

Kayvon was super helpful and responsive. Made the process smooth and easy.

Linda BighamJul 5, 2024

5

Cornell and Kvon , awesome customer service !

Alma GutierrezJul 5, 2024

5

Cornell and Mylael did a great job things went sour at first but these two worked together to make everything better I will definitely recommend family and friends

RiCh RetrOJul 4, 2024

5

Cornell was very professional he went above & beyond expectations didn’t give up until I was approved for a nice 2016 suv Lincoln & the note is excellent could’ve ask for a much better customer service rep must say I’m so excited also my 50th birthday gift to myself he’s truly a blessing

Michelle binghamJul 4, 2024

5

Jordan did a great job helping us get in the car we wanted in a timely manner. Thank you Jordan!

Breanna SmithJul 4, 2024

5

Kayvon is the best car sales person I’ve encountered. I’m always very cautious around sales people in general, and Kayvon not only respected that but he made me feel comfortable throughout the whole process. 5/5 from me for Kayvon!

Richard Gordon (Rick)Jul 3, 2024

5

Totally awesome experience from start to finish. One pricing, no manipulating, no twisting. Very straight forward, respectfully and helpful experience. Pleasant and joyous full! My hat off to my sales person, Isaac and all the staff at the dealership

BlessingsJul 3, 2024

5

Cornell was amazing and is the best. Very patient, answered all my questions, and very professional. Will do business with him again.

R NonetteJul 2, 2024

5

I came in needing a reliable vehicle for my daily commute. Kayvon walked me through all of my options and helped me to find the most reliable and safe vehicle he could. I was really happy with my decision and the help I received!

Mary RawlingsJul 2, 2024

5

Joe was amazing Thant you

Irma SalazarJul 2, 2024

5

Xu was absolutely Amazing. He was helpful and informative making my purchase easy and headache free. 10 out of 10 type of guy!

Rosie WilliamsJul 1, 2024

5

Xu was very helpful, nice and not pushy like other sales men I've encountered and I also got a great deal!

Cornell WalkerJul 1, 2024

5

Haroon was fantastic. I explained what my terms were and he exceeded them and I got exactly what I wanted. That’s unheard of. I highly recommend visiting Haroon at autonation for all your auto needs. I will definitely be back next time I need a car!

Sara FrancoJun 29, 2024

5

Fantastic job, Autonation has a great team to get you in a vehicle. Thank you all for the great wok.

Regale MartinJun 29, 2024

5

G. Rivera is very kind and very understanding, professional and respectful to our needs

Jayden OrtizJun 29, 2024

5

Was greeted at the door and answered all my questions that we had with most sophistication and was very understanding when we didn’t understand

Jacob MartinezJun 29, 2024

5

Thanks to Kayvon for helping us get the car we wanted at a good price.

George ZimbruJun 29, 2024

5

Greeted us at the door, brought out the car we wanted to see, answered questions, test drive all smooth and easy

James58Jun 29, 2024

5

Straightforward, stress-free car buying experience with friendly staff

David PJun 29, 2024

5

I had a great experience at AutoNation USA Houston! I was struggling to find a car and got in touch with Jordan to let him know what I wanted to see at their dealership and traveled from Dallas to come see it. As soon as I got there he had the car ready for me to test drive, presented the car fax, and was very straightforward in helping me understand pricing. Justin was awesome in ensuring the car was up to quality standard for me and arranged transportation to my house. The whole thing was very quick and made my first car buying experience so easy! Highly recommend!

Katie ZimmerJun 28, 2024

5

Cornell and Jordan this was the best experience I ever had at a dealership very friendly and helpful will recommend everyone to this dealer ship thanks again

Shanda GravesJun 24, 2024

5

My experience has been great at AutoNation! I traded in my car, and they also worked with the down payment I had. Kayvon was extremely excellent to work with, great communication skills and he also cares about what car he puts you in for your budget! I am highly satisfied with the service I received! 10/10 recommend!

Nisha AlexanderJun 22, 2024

5

This is our second time coming to AutoNation and we had an excellent experience. Cesar Zapata helped us out both times. He went above and beyond and made the experience super smooth! Definitely ask for him!

Emily OesterlingJun 22, 2024

5

Isaac H. Was very nice, helpful and professional. I can't wait to do more business with him.

Donnie WattsJun 22, 2024

5

Great service

Jose DavilaJun 21, 2024

5

Jonathan has been very helpful, upfront about the costs and terms of the deal

Emil StoianJun 21, 2024

5

Very seamless and straightforward transaction. I had received an estimated.quote,.took it in and after inspection Mark was the associate who helped with the paperwork. They added 50$ to the quote that was shared initially and settled amount via Zelle transaction. I would recommend Automation USA Houston to others who might need assistance to buy/sell their vehicle

karthik mahadevanJun 20, 2024

5

Great and fast! They had the car we wanted. Isaac was fantastic! The system was down and they still got us out in 2 hours with financing! Highly recommend!

Corrisa NuttJun 20, 2024

5

Very transparent buying process!

Ashley AndersonJun 20, 2024

5

Cesar was awesome helping assist me with my new trade in vehicle. He was very personable and made sure he answered any questions and concerns I had. I highly recommend Cesar if you’re looking into buying or trading in a vehicle. I appreciate his hospitality. Definitely recommend buying from here.

Mckayla WrightJun 19, 2024

5

Great offer , fast and easy service. Thanks Brent and Josh.

Josie MonconduitJun 19, 2024

5

Cesar Zapata was so helpful and easy to work with. He answered every question I had & he wasnt pushy at all. He was mindful of the time I said I had to leave. I purchased my vehicle a week ago & it's great. When I arrived to look at the vehicle it was in the paint booth but he still walked me over to see it. Every thing went smooth & I was able to purchase the vehicle & still make it in time for work. Thank you Cesar, I love my car! I purchased an accord coupe with 1 previous owner, very well taken care of.

Elizabeth GaliciaJun 19, 2024

5

Kayvon's salesmanship was excellent. He was very knowledgeable on vehicles and answer all questions thoroughly.

Vickie BurnsJun 18, 2024

5

Johnathan was amazing! Jumped through hoops to get me in and out. Go see him!!!

Marcus BessJun 18, 2024

5

Michael was great! He helped me get my vehicle sold right before I moved out of state. He worked very hard and got me a great deal. So appreciative of AutoNation!! The staff was warm, friendly, and helpful. I would recommend AutoNation to anyone looking to sell or trade a vehicle. Wonderful experience!!

C WilliamsJun 18, 2024

5

Richard gave me the best offer for my car after going to multiple places. Highly recommend AutoNation the location on 8526 N Freeway. Ask for Richard! Friendly guy.

Troy Jno BaptisteJun 17, 2024

5

Richard was great and explained everything very well with the sale of our car. The whole process only took about an hour. Would highly recommend selling your car to AutoNation.

Trevor ShineJun 17, 2024

5

Cornell and jordan were excellent salesman very knowledgable answered all question i will recommend them to all family and friend

Texas Prime TransportationJun 17, 2024

3

I decided to sell my 2014 dodge challenger to this place. The transition was smooth and I was informed of everything along the way. Once I accepted the offer. I signed paperwork and about 30 mins later I was leaving with my check. The total process took about 2 hours.

Ms. ChonJun 17, 2024

5

The best sellers Cornell and Jordan, thank you all

Majdi AlsalmanJun 17, 2024

5

Xu was very helpful and quick to get things done. Would definitely recommend.

Ant RogersJun 17, 2024

5

Jordan and the crew were a breath of fresh air after two other dealerships. No hassle no pressure no problems. Worth the 2 hour drive. Thanks again.

s collinsJun 15, 2024

5

Great services

Tiffany BarbayJun 15, 2024

5

Working with Kayvon was a fantastic experience. Even though we were not ready on day one to make a purchase he worked with us the next day and helped us buy a great car. Good experience!

Nicole BoydJun 15, 2024

5

Extremely easy purchasing experience with trade in! Strongly recommend Kayvon.

Matt BoydJun 15, 2024

5

Cornell good guy very nice and helpful

Julian AbbsJun 15, 2024

5

Excellent customer service

Eileen BermudezJun 15, 2024

5

Amazing experience, really patient with us, and very flexible with financing.

Colin BoydJun 15, 2024

5

Cornell was very helpful

Alaya WilliamsJun 15, 2024

5

I honestly appreciate the service and hospitality at this dealership, I want to thank both salesman Cesar and Geraldo for getting the best deal for me and my family thank you AutoNation!

Adrian RamirezJun 15, 2024

5

Cornell was phenomenal. Got me in and out in under 2 hours. 10/10 would recommend.

phillip palaciosJun 14, 2024

5

I love coming to autonation to sell my car, they are always the best price and get things don’t fast. Richard was a big help this last time and got me the best offer hands down. Will continue to take my business here.

damien davisJun 14, 2024

5

Mark and the team at Auto Nation were very accommodating and got me a fair price for my vehicle.

Nat KJun 14, 2024

4

Haroon helped us a lot. Would've given this dealership 5 stars hadn't it taken us so long to get the car.

Mohamad EineaJun 14, 2024

5

Issac was extremely helpful, attentive, professional, and accommodating. Kept a good pace and got us in and out in a car we love.

Mckenna MooreJun 14, 2024

5

Mark was courteous, professional and efficient. Great experience.

Gerald CastilloJun 14, 2024

5

David was great he answered all my questions about my mustang with a very helpful attitude

Audiel CarrilloJun 14, 2024

5

Very friendly/Polite staff with great customer service. Easily handled the approval process over the phone. Once I arrived in person the purchase process was fast and stress free. Highly recommend.

Tanner PerkinsJun 13, 2024

5

Jonathon is a very honest and professional salesman. Made sure we were comfortable and had a clear understanding of everything before signing anything. Definitely will be back again for my next car.

Sarah RobinsonJun 12, 2024

5

Johnathan C is very knowledgeable considerate of his customers and detailed in his work. A joy to work with!

Robin CorbinsJun 12, 2024

5

Fabulous David and Xu were great.

Koda CassieJun 12, 2024

5

Went in looking for a specific car. Car was not available at the moment but Johnnatan was able to find us another vehicle at a lower price. Car was a Honda Pilot. Went out satisfactory and no complaints.

Alexis CJun 12, 2024

5

My salesperson Xu was awesome in making my car purchase as easy and seamless as possible. He delivered on all of his promises.

Joshua CrawfordJun 11, 2024

5

Jonathan and the Finance Team Did an amazing job getting me & my dad.. cars we have gotten multiple cars from here and we are very impressed! Would definitely recommend! Get energy they treat u like family

Russan BrownJun 10, 2024

5

Good selection. Cars clean. Sales person Xu. Is super friendly very helpful And reliable

Javier ArandaJun 10, 2024

5

I was able to get very competitive price for selling my 2014 Cadillac CTS. My car was super clean. They beat carvana by a little, and carvana beat everyone else including kbb. I was able to get amount similar to kbb private party value, significantly higher that trade in value offered by regular dealers. I was buying another car at a Mazda dealer, they offered 9k for my cadillac. Autonation bought it for 13k. Definitely check your car's value with carvana or autonation before trading it. The sale completed in 45 minutes on a busy day and cash was transfered to our bank account quickly via zelle. Michael was up front and honest. Do negotiate and do get at least a carvana offer. You probably wot get the best value without other offers on the table.

Stefan VachevJun 9, 2024

5

Rene was excellent to deal with on the deal. Would recommend him for salesman of the month.

propjock11Jun 8, 2024

5

After a horrible experience with one of the sales man at the car dealership. Cornell Lindsey not only made our experience great, but he made my nephew feel comfortable with purchasing his first car. Awesome customer services.

Tonya HardenJun 8, 2024

5

Johnathon a is professional at what he does. Great attitude and fast moving

Robert YatesJun 8, 2024

5

Alex is a very cool dude. Super helpful and attentive

Jessica DowningJun 8, 2024

5

Cornell did his best work for me

JaDarrius SmithJun 8, 2024

5

Great jobs Cornell Lindsey, you stepped in and changed our bad experience into a good one. Thank you.

Clyde Harden JrJun 8, 2024

5

Richard was great

chong juan PabloJun 7, 2024

5

Gracias a Johnnatan por todo lo que hizo por mí y la excelente atención

Luis GuerreroJun 7, 2024

5

Great customer service! they would work with you and answer all your Question! Ask for Mr XU, and you are good to go!!

Habeeb SaibuJun 7, 2024

5

Michael Decastro was very helpful in selling my car. I did not trade it in, just straight sold it and they were able to match a higher offer from CarMax. Quick and easy process. They even made sure I got home at no cost to myself.

Susan RuisingerJun 6, 2024

5

Mark was really professional and easy to work with!

Eisholla LimbrickJun 6, 2024

5

I was helped out by a man named Bruno Moreno who was able to get me in and out with a new vehicle within a days time. Would highly recommended this AutoNation but most of all would highly recommend asking for Bruno to help you with your needs in finding a vehicle. 10/10 place and customer service.

Eduardo HernandezJun 6, 2024

5

Alisha was so awesome. Always smiling and assuring. Kept with managers and mechanics department.

Albert Gonzales TexasJun 6, 2024

5

The entire reservation and sales process was very professional and attentive. Mr. Richard was excellent to assist on this process. I recommend this place and the agent!!

JooYeon JoJun 5, 2024

5

Richard muy contento buen trato lo recomiendo 100%

Gary MassaJun 5, 2024

5

Sold my car with Mike and the experience was amazing. He educated me on market value and was transparent with me on how the whole process works when it comes to selling a car that I still owe on. Highly recommend working with him if you are looking to sell your car!

Dominic DangJun 5, 2024

5

Excellent customer service, explains everything in detail, very friendly and patient. The person who helped me get my first car today is Johnnathan Chahin, I highly recommend you come here for your first car.

Randy JacksonMay 20, 2024

4

I called Mr. Zu Pan, to view and possibly test drive a Lexus while on my way to work. That was done in 15 minutes. I loved the vehicle so I put down a refundable deposit on the car for three days, when I could test drive on the freeway. When I returned, three days later with my trade, I got a great deal and with my cash payment, the deal was done and I was driving home with my new car in less than an hour. This was such a smooth no haggle process. The way car buying should be.

Splendid DrewMay 8, 2024

5

AutoNation Team was a Amazing 💯 Experience 💯 give me hope that I can buy a Vehicle my heart is over Enjoyed 🤩🤩🤩💯💯🔥🔥. Go see Isaac Mills up coming super star on the rise saleman 💯💯🔥🔥

Gregory HarperMay 8, 2024

5

this was probably the best car-buying experience we have ever had. We usually are shopping for a new car rather than a used, but this used-car purchase was great. No pressure at all, no "let me talk to my boss", just very friendly and laid-back. Car had only been in their possession a few hours so there were a few fixes that were necessary but they did those willingly. Best price we found for this used car, too. Would highly recommend them.

Vicki OrinMay 1, 2024

5

What an amazing experience we have had here at AutoNation today. We got a 2010 Honda with no money down and I’m driving it off a lot today. Thank you so much to Renee Sanchez and all the people that work here was an amazing experience I will do it again. We did it four years ago and if I have to get another car, I’m gonna come back. Thank you so much for your time.

Laura LaVainApr 27, 2024

5

Jonathan Garza was so great to work with! The whole process was easy and professional.

kcostelloApr 2, 2024

5

I was attended by Isaac, an excellent advisor who made it easier for us to buy our vehicle. We hope to be able to do more business soon.

Marisol De LimaMar 28, 2024

5

Bets serves when it come to selling your vehicle especially Richard he will give you the best price for your car I really do appreciate it him.

Rene EscamillaMar 25, 2024

5

Robert A. Had amazing customer service, the entire experience went smoothly and we are very satisfied. I will definitely recommend to family and friends.

Hortencia PerezFeb 21, 2024

5

Summer was amazing, she really went above and beyond, I would highly recommend buying with her! She was super patient and understood my budget and what I was looking for. I’m from the UK so it was a longer more difficult process sorting my insurance but she resolved any issues and I’m really grateful for her patience! Buying a car for the first time is so stressful but she made me feel at ease and I was able to get the car I wanted within my budget on the day, highly recommend

GeorgieFeb 10, 2024

5

Great service! Michael was very helpful and offered a fair price for my vehicle.

Kim LazarusJan 31, 2024

5

Mike was very knowledgeable and get the process going very quickly.

DzungphamJan 27, 2024

5

Great sale and service by Autoanation Houston. Jordon and Cornell were very helpful.

Amondi WJan 23, 2024

5

I had a fantastic experience with Joaquin Anda from AutoNation. His dedication and professionalism were evident as he helped me secure a great offer for my car. Joaquin's expertise made the process smooth and enjoyable. I highly recommend him for anyone looking for exceptional service at AutoNation.

FahadJan 9, 2024

5

The finding of a 2004 Hummer 2 at this location on North Freeway was the best experience I have ever had with an automobile dealership. They sales representative was so polite, informative, honest, and new the ins and out of the Hummer and how to work a sale to my satisfaction. When I need another vehicle I will always give them a shot at finding what i want to buy.

Gene E. PutnamJan 3, 2024

5

Loved the service! I described what I was looking for and the type of payment I wanted to have. Before giving any other information he ALREADY had the perfect car picked out… FIRST TRY. How did he do it?! Loved the service and I LOVE my new car!!

Skyb______Dec 13, 2023

5

I Had The Pleasure Of Working With Alberto And His Team Today With My Car Purchase. My Experience Was Beyond GREAT. I Was Immediately Greeted Upon Arrival And The Process Was Smooth Sailing From There. Thank You So Much I Absolutely LOVE My New Car And I Will Definitely Recommend ALBERTO For Your Next Car Purchase At Auto Nation USA Houston.

Tee JohnsonNov 18, 2023

5

Walked into AutoNation to see a car they had advertised online and was helped by Jonathan Chahin. He made the experience great. There was no pressure, no hidden fees and after a test drive, I left with the car. I wish all dealership experiences were this easy and pleasant.

RJVM807Nov 13, 2023

5

Had the best car buying experience. Jordon was excellent. Thanks AutoNation staff. Will recommend AutoNation Houston to anyone buying a vehicle. Be sure to ask for Jordon

Rene BNov 11, 2023

5

Sales person was wonderful to work with. He made the experience pain free.

Lisa R.Nov 3, 2023

5

Big thank you to Mrs. Rochelle Nelson who made my life change. forex/bitcoin trade is really a complex one but with the help of Mrs. Rochelle Nelson strategy, I have been able to recover my lost in such a short while with just an investment and i was sure to withdraw within the week of my investment and it was wonderful. Contact now on Email:rochellenelson571@gmail.com WhatsApp:+13016159610 facebook"Rochelle Nelson

RH CeboorhNov 1, 2023

5

Great experience buying a used truck, very helpful the whole process.

YuttdubOct 20, 2023

5

We called at 6….got here at 7 and was out by 9:30!!!! Everything was so easy!!!

KMAC2016Oct 13, 2023

5

I had 1 day to buy a car. Took an Uber to AutoNation for the selection and reputation. Sales guy spent 4.5 hours with me, test driving multiple cars. I feel I got the best match on the lot (and a couple of other AutoNation lots in the area) for my needs and budget.

kttopstuffOct 11, 2023

5

I had a great experience at AutoNation USA Houston. David and Rashad were super helpful and speedy!! I would highly recommend visiting this dealership if you are looking for a transparent, easy experience.

Dana SchmittOct 7, 2023

5

5 stars all the way for Gabriel. Glad I asked a bunch of people who recommend AutoNation. I guess y'all gave a bunch here in Houston and I picked the right one. Thank you Gabriel!!!

William ViverosSep 30, 2023

5

I highly recommend AutoNation USA Houston! My sales rep, Gabriel Leon, was awesome - 5 stars all around!

Monica HWSep 30, 2023

5

Had an amazing experience with Bernardo! Would highly recommend working with him on your next car purchase, through AutoNation USA. Berni answered all our questions and went above and beyond for us, he is a 10 out of 10! He is super respective, extremely knowledgeable and even went out of his way to send me photos of the vehicle before I made the 3 hour drive. Thank you Bernardo for a wonderful car buying experience!

Mia.Dz16Sep 30, 2023

5

While doing a search on their website I inquired about a vehicle and received an immediate email and text message from salesman Jordan Briner. He was quick to be available exactly on time when I arrived and very transparent and informative. He was very knowledgeable on vehicles and the whole process with NO pressure. Very professional.

Peter E AlvaradoSep 25, 2023

5

My experience with Jordan Briner was great. He is very knowledgeable in this industry and really pays attention to what the customer wants in a car. He listens to understand versus listen to reply. He offers honest feedback and truly cares about getting you into a comfortable vehicle that works for the customer. I recommend Jordan to anyone because the customer comes first in his eyes versus closing out on a sale only.

Devin EnglishSep 25, 2023

5

I highly recommend Autonation USA Houston they have good quality cars and the staff was excellent they are straight up with the deal an no pressure to the client , I recommend Cesar Zapata he did a great job helping us out with our deal he is a man of word with what he promised and don’t forget he is also bilingual for those that need that help . One more thing I have bought many cars in different dealerships and I have never been out in such a quick time there service is fast and professional I’m very satisfied

Ovidio GomezSep 25, 2023

5

David at AutoNation USA Houston was great to work with. He was honest and informative and made this transaction much easier. Thank you David!

Kelli Davis UnderhillSep 24, 2023

5

Bruno Moreno did a great job. Not only did he answer my questions, he helped me purchase the vehicle I wanted. Thank you Bruno!

Isaiah SalaSep 22, 2023

4

Eric Aguilar is a young and bright sales consultant; wish I could say the same about the finance person and some persons sitting behind the island need more schooling on customer relations which they are in great need of.

Gonzalo GarzaSep 20, 2023

5

Fue una buena experiencia la que tuvimos exactamente personal amables cuidadoso súper recomendado gracias David salas ⭐️⭐️⭐️⭐️

Karen GomezSep 19, 2023

5

The best experience ever. I dealt with Mark Wade, Acquisition Manager at AutoNation USA Houston. He delivered as promissed, the offered the best price for my car. Everything was fast and easy.

Amy RainSep 15, 2023

5

I had a really good experience at Autonation Brett really took care of me I was in and out

Kevin WebbSep 8, 2023

5

From the initial contact I made on inquiring about an interested vehicle to walking out with keys in my hand, Robert Azango and Alan Schmitt answered all of my questions and concerns. I’m grateful for the hospitality and the timeliness shown in how professional my purchase went.

CJay McClenanSep 1, 2023

5

Davis and Cornell was extremely helpful, understanding and patient. They took their time in ensuring everything went smoothly for me. The process was smooth. Would recommend.

Stephanine Folasade OlukotunAug 25, 2023

5

(Robert A)is a great sales representative he will get you Right and help you get in to the vehicle you want outstanding service and a honest person ask for him

Jeremy LunaAug 18, 2023

4

At first when we purchased my daughters car it was a complete disaster.. I understand it’s an older car so I had to take some loss.. Matt at Auto Nation Katy (service department) has been the most patient person as far as my daughters car getting repaired and helping us.. The warranty is a great warranty and without the warranty and Matts patience and help I wouldn’t know where we would be!! If you purchase a car from here make sure you get the warranty!! It’s a great warranty! I wish I had this kind of warranty on my own car! It’s not Auto Nations fault the car was just a bad car… Auto Nation and Matt really helped me to get the car up and running like it should!! Thank you so much Matt!! I don’t know where we would be without your help!! Miss Hopkins (White Mazda) 😉

Miss HopkinsAug 15, 2023

5

Very Good costumer service. Jonathan helped me and he was Great!

Raymond KingAug 14, 2023

5

Great buying experience. Straightforward, easy and quick. Thanks Devion!

Matt JonesAug 10, 2023

5

What can I say, top notch customer service. Brett B. made the whole process of selling my car seamless, no haggling, no headaches. Would definitely do business again with him.

Marlon RosaAug 8, 2023

5

Robert A. did a great job helping me find the perfect vehicle for me and my family! Thanks again Robert!

D Elyse WilliamsAug 5, 2023

5

gran servicio y amabilidad 👍

Jmanny Arteaga DiazAug 4, 2023

3

This is for Santa fe Hybrid, We have been told over the phone on the price adjustment and manager ( Justin Pack ) has set an appointment and once we drove they bumped up to 7k, and willing to come down to 4k. Basically there is not much clarity in the purchase so we had to go to other Hyundai Dealer in Arlington

Sandeep KAug 2, 2023

5

If you’re looking to buy a car, I would recommend this place. I’m giving it a five star⭐️⭐️⭐️⭐️⭐️ customer service on point helpful kind of funny people especially Kevi. He help me get a even better car than I originally wanted.

Asrial ReedAug 1, 2023

5

Where should I start first off my sales man Cornell did an extraordinary job he went to two separate dealerships to pick up a vehicle for me and took one back without complaining he made sure the vehicle I chose is the vehicle I’m happy with second the staff is awesome the general manager came out and spoke shout out to Ricky and the finance manager rashad this place has a very friendly environment and very clean this entire dealership deserves five ⭐️ 🌟

James BrownJul 29, 2023

5

They are awesome !!!!!!!!

Alexandre GrandJul 29, 2023

5

I needed help deciding on affordable and reliable car. Franco showed me many options and gave me honest advice. I loved my experience with him. He’s a fun guy on top of that!

ElizabethJul 29, 2023

5

Very Very good customer service good personally and will recommend any one who looking for a car Jamiall!!!!!

Sandra ParkerJul 27, 2023

5

I was helped by Lance and he was fantastic, great attitude and was willing to deliver my vehicle to me with a full tank of gas. Was a man of his word and kept me updated every step of the way.

Paul RodJul 27, 2023

5

I bring my car to sale , and I get the best attention whit Jonathan he offer me a really good price for my car, I really appreciate and recommend it.

Vall VelasquezJul 26, 2023

5

Jonathan Garza … excelente servicio 100 % recomendado

Salazar AlbertoJul 20, 2023

5

yes really friendly people. Johnathon and Justin helped me

Ariana SalazarJul 15, 2023

5

We purchased a vehicle from a sales site and we were connected as we got to the dealership to Devion Baker, we were on the path of a bumpy transaction, but we’re helped along by our sales staff. I had purchased from the dealership in the past and it was much smoother than this time! We arrived at a closure pre approved as we were and he brought us through to delivery in a shining fashion!

MotoxfunJul 15, 2023

5

I have purchased over 25 vehicles in my lifetime. I have dealt with many sales and sales managers through the years. I have never had such an amazing positive experience as a customer, and as a woman I felt hurt and valued and understood about the concerns that I had about the vehicle I was looking at. they went over and beyond to make sure that everything hit the marks that I needed. I valued so much that they were very transparent on their overhead cost on the vehicle so that I knew that I was getting a correct price. They also understood where I had a perspective on what my car was valued on for the trade-in, and they were great at compromising to find a middle ground. I could truly write an essay about every minor or for me. It was major thing that they did to make this a positive experience. I honestly don't know if I would ever want to go to anybody else to purchase a vehicle. The manager Allen is phenomenal at hearing and acknowledging and addressing concerns. He is eager to work with his clients to help make the process as smooth and easy for them. Franco was my salesman and he was such a treat to talk to and work with. I felt like he represented us very well and he was very honest about the things he knew, and didn’t know about the vehicle. He was not in anyway, arrogant or condescending, which I have run into so many times and purchasing cars. He was a gentleman with a wonderful, outgoing personality. Never did I feel pushed into this sale by anybody at AutoNation. I'm shocked to see that this location doesn't have higher reviews. It is incredibly clean and the people who work here are incredibly focused on satisfying the customer. In no way I did I get any perks for sending this review out. This is just my own personal perspective with no kickbacks. I mean if they wanna throw me a cookie I’m OK with that. 😂 I really hope that Allen and Franco get acknowledgment in this company. They are a huge asset.

CarSavyGirlJul 15, 2023

5

Jonathan garza was great, very fast great service.

Todd PhamJul 12, 2023

5

Good ask for Jonatan Garza

Jorge PortugalJul 11, 2023

5

Just moved to the area for work needed something that will get me around better than what I was driving. Eric contacted me after a online request. He was professional and helpful, considered my budget and made the process easy and efficient for my schedule. I came in to finalize the sale, Eric was incredible with the process. I'll be returning with future purchases.

Kady EllisJul 7, 2023

5

Adrian was my sale representative wanna say thank you and happy 4 of July and thank you to the manager Erick and Julie

Tyish SmithJul 4, 2023

5

Robert A was my salesman and he was great 😊 I would recommend him to anyone.

Melba WanzaJun 29, 2023

5

Robert was a joy to work with. No pressure, no stress. He worked hard and patiently to get us a good deal.

SusanBeJun 27, 2023

5

Jay was great he did a great job

Tim MehrensJun 24, 2023

5

Great overall experience if u stop by get with Issac Salazar great person he deals in good faith super professional answer every one of my questions and concerns!

Steven SanchezJun 23, 2023

5

Our son bought his first car with Jose Bueno. Jose did a great job finding a car that will met our son’s needs as he heads off to college. The whole team at Autonation helped us get a great term and protection plan. This momma is feeling better about her son going off to college with a reliable car.

RocLugoJun 23, 2023

5

Amazing people. Work with you on your pricing. Very warm welcome. Listen to your wants . And try their best to get you the best offer

Jessica GlassJun 21, 2023

5

Me and my mother came in to trade in my car for a used car and were greeted by Hector. He was very professional and polite. He put his full undivided attention towards us and kept us updated on everything that was going on behind the scenes. He was very attentive and stayed with us the whole day while trying to find what I wanted. I would highly recommend asking for him to be your salesman if you visit the Auto Nation in Spring, Tx. This Auto Nation had exactly what I wanted and even more!

Catherine HansonJun 18, 2023

5

i’m glad we came to sell my mother vehicle are sales rep we awesome help us out good communication 👏 thank you Jonathan Garza

Delena CerdaJun 10, 2023

5

Service was a 10. Answered all my questions, very patient, super comfortable environment. I would definitely recommend this dealership. Thank you

Diana AldanaJun 9, 2023

5

Service was a 10. Answered all my questions, very patient, super comfortable environment. I would definitely recommend this dealership. Thank you

Diana25Jun 9, 2023

5

Ask for Cesar for a great buying experience.

Atalie Fairchild LovelessJun 2, 2023

5

Transaction was really easy. Alan was great!!!

Pedro ZaldivarMay 24, 2023

5

Alan made this process seamless! Very friendly atmosphere. Clean. Professional. We would definitely come here again and recommend it to our family and friends.

Kathleen Mate ThiedeMay 23, 2023

5

Brett was very helpful with the sale of my vehicle! Recommend Autonation for great customer service.

Robbie Thomas YovanovicMay 13, 2023

5

David was extremely helpful and transparent and kept me updated about services being made on my car. I appreciated all the help he has done as car salesman. It has been a great experience.

Alex AgudosiMay 9, 2023

5

Went to the location off of North Freeway and my experience was awesome! Valerie and Brett made the process of selling my car fast and easy. Mr.Barnes was attentive and wanted to earn my business and he fought to beat the initial price for my vehicle. Thank you Auto Nation USA!

Kasarena BatisteMay 2, 2023

5

Cornell and Isaac were great their customer service skills were out the roof they were friendly and made sure everything was good to our satisfaction and we highly recommend them to anyone!

Dontae HightowerApr 28, 2023

3

Edit: I'm reducing my review to 3 stars because upon car inspection at my mechanic, the car had two oil leaks, in engine and transmission. The leaks were not small, and dealer would not respond in a timely manner to my numerous requests to remediate the situation. I understand it's a used car, but they claim on their website that all their cars go through "rigorous inspection, worry free, and ready for the open road“, but for some reason 2 major oil leaks are not noticed. In summary inspect your cars very well before you buy from there. ****************************

Miownz28Apr 24, 2023

5

We had a great experience with Issac Salazar and Gabriel!!!! They went above and beyond to help my daughter get approved for a car. He reassured us that we will walk out happy and satisfied. For my daughter to have no credit at all this gives her an opportunity to build for her future. The down payment was reasonable and the monthly payments met her needs. Thank you again for giving her a start!!!!!!! Keep up the great work!!!!

Georgina NealApr 22, 2023

5

Very friendly staff and very clean facility. They had cars for all budgets from a 7k car to a 140+, will highly recommend to friends and family.

Juan GonzalezApr 21, 2023

5

The process was so smooth and offers are fair. Customer service from Mark and Brett was on point!! I would definitely recommend automation to friends looking to get top money for their cars.

Jaime VargasApr 19, 2023

5

I had a amazing experience with AutoNation! Brett Barnes was amazing in helping me ,Do yourself a favor and come here first don’t waste your time anywhere else

David CedilloApr 19, 2023

5

Elijah, went out above and beyond to make sure I was taken care of fast . He went and got my car state inspected himself , my car had a full tank of gas as well .He keep checking on me and my daughter through out the whole process . I give him a ⭐️⭐️⭐️⭐️⭐️ rating . Only issue I had was the gentlemen that did the paperwork. He not all that friendly . Not very welcoming feeling coming from him . Don’t know if it was a bad day for him or what .

Kellie CoxApr 17, 2023

5

Great Experience!!!gGreat experience & such a clean & friendly facility!!!! Customer Service was excellent!! Can?t say enough great things about my experience! I will highly recommend Auto Nation to all of my family & friends!!!

Jo Ann ArauzaApr 17, 2023

5

Great experience and Gabriel Leon best customer service, super attentive.We recently bought a car at Auto Nation and I am extremely satisfied with our purchase. The process was smooth and hassle-free, and the staff at the dealership were very helpful and knowledgeable. They answered all of my questions and helped us. Gabriel Leon was very informative. Hands down 5 stars on costumer service. We 100% recommend Auto Nation speak to Gabriel Leon very helpful.

ElizabethApr 16, 2023

5

Sold my car. Jonathan and Elena assisted me. They matched CarMax' offer and bought it same day.

Paul VerberneApr 14, 2023

5

If you're looking for your next car, make sure to make this AutoNation dealer on top of your list. They are 1st class customer service. Eli and the Management team were very professional, accommodating, and worked with me to make me happy. I got a great price for a super clean SUV. They have excellent cars priced lower than other dealers. I highly recommend them, and will definitely be on top of my list next car purchase.

Mike A.Apr 12, 2023

5

It was a great experience Zo made sure he got me exactly what i needed it was a pleasure working with him.

Henry DunnApr 10, 2023

5

My experience was exceptional and my salesman Cornell was great. He went above and beyond for my business, and got the deal completed quickly.

Cassandra ParishApr 10, 2023

5

Cornell was exceptionally helpful and considerate in my purchase of my 2018 Lincoln MKC. He went above and beyond. Please see him at AutoNation USA.

CassandraApr 10, 2023

5

I had a great experience with Jamal. I will definitely be back next year to purchase another vehicle soon.

Kayla SmithApr 9, 2023

5

I had a great experience with the sales representative Jordan and Justin. They helped making the car buying experience great. Helped me find my dream car and got me into the car I wanted.

Devion BakerApr 9, 2023

5

Had a great experience, place was clean. Everyone was so friendly.

Stu MykaelApr 8, 2023

5

Thanks to autoNation USA Houston team for all the the hard work that they did for me to get me the best deal possible, with the massive selection of preowned vehicle from small car sporty ,to big trucks. Clean facility. Friendly and professional stuff. Thank you Adam for the time that you spend with me and also explaining all steps trough the entire process. Finance was great very pleased with the rate that they offer me for my new Lexus gs460 , couldn?t ask for better . Will definitely do business again with them and would recommend them to all my friends and family. If you need a vehicle that fits your need with the best deal possible, got check with AutoNation USA Houston team , exactly Jamal a very great sales rep to do business with

Jules LimonApr 8, 2023

5

Was a great experience, the staff was very friendly and respected my wants and needs in a vehicle. Robert and Devion helped me find the vehicle of my dreams and made the process very easy for me. Would highly recommend this dealership.

Jordan BrinerApr 8, 2023

5

Great service overall. Great staff. Great attention to detail.

IsaacApr 8, 2023

5

Had a great time at Autonation USA Houston and with Tommy. I would definitely buy another car there.

David JuniorApr 8, 2023

5

Jordan was a great salesperson. He was very polite and professional. He was patient with us and we were very pleased to do business with him..... ⭐️⭐️⭐️⭐️⭐️

James PorterApr 4, 2023

5

Love this Place My Salesman Robert Worked with me and found me the perfect car for my needs and my budget. I highly recommend any looking for a new ride or looking to trade up to a new car. Their inventory moves very quickly so if you see it online you better get their very quickly like when they open at 9 am.

James HamiltonApr 4, 2023

5

Cornell and Devion was the best help anyone can ask for my name is Kevin and this was my first time coming to a dealership to get a car and these two guys was very patient and helpful to get me into something I could afford and like a lot so if y’all come to auto nation USA on 45 n and gulf back ask for Cornell or devion or both and they will get u what u need thanks guys

Kevin39Apr 3, 2023

5

Johnathan Garza is professional and a class act. Honesty and integrity!

Christopher RoachMar 30, 2023

5

Exceptional customer service. Our salesman Mr. McCullough was Very knowledgeable and patient. Great communication

VaNessa ShereneMar 27, 2023

5

Mr.Franco was amazing . Great service with helping my parents get my first car . I’m so excited!

Mallory RodriguezMar 27, 2023

5

Jordan Briner did a great job with helping me get the car I wanted today.

Troycell BettsMar 24, 2023

5

Devion Baker is the best I went to test drive some cars and he was so patient and kind. I would highly recommend having Devion Baker as your car salesman he’s the best.

Shana MillsMar 24, 2023

5

Devion Baker was a great help. He knew what he what needed to be done and got it done. The guy got us rolling the same day

Sean JohnsonMar 24, 2023

5

Had an amazing experience with Eric he took the time to explain things clearly and how it would all work out! Can’t wait to come back and make it Final! would definitely recommend you to work with and sort out details to family and friends!

Rasha Mubarak TahaMar 24, 2023

5

Mike DeCastro Help us get the best used car our family! If you want work with a professional ask for Mike. He will go above and beyond to make sure you get the right vehicle.

Javier SolisMar 24, 2023

5

If you need a vehicle this is the place to go. Jordan was great. Not only that but they are connected with multiple dealers. Definitely would recommend

Betts FamMar 24, 2023

5

He was very polite and very detailed

Bla vangMar 24, 2023

5

Héctor Andrade and Cesar Zapata from AutoNation USA Houston helped me and took the time to help me get into my Ford Fusion. Fast and ready to help.

Eduardo LopezMar 23, 2023

5

Had a chance to sell my car to AutoNation Houston. It was a quick process, and Brett Barnes gave me a fair price for the car.

Miguel Angel StonecipherMar 22, 2023

5

Robert A was wonderful and pleasant to work with. He even worked with us in the short time frame that we gave him. He was very understanding and tried to give us any and everything that we ask for as much as possible. He made the process fast and easy and enjoyable over all.

Shey JacksonMar 18, 2023

5

I had a car to sell. That can be such a hassle. A neighbor recommended AutoNation, so I took my Jeep to them.I met Manny, who explained the procedure. I filled out a small form and he checked out the car. In about 20 minutes, Manny was back with an acceptable offer, more than I had expected. He was so nice and really listened to me. In a few minutes, I was leaving AutoNation with a check! He made it very easy and I would recommend him to anyone wanting to sell a vehicle.

Stephanie KennedyMar 15, 2023

5

Ask for Cornell, he’ll take good care of you!

Venita ArceneauxMar 11, 2023

5

Perfect attention, really good people, 💯 % recommended to everyone..

Roberto Chalate OrtegaMar 11, 2023

5

Brett Barnes was nice, super helpful and efficient at helping me sell my car to AutoNation. Great service, would definitely come back if any other services are needed in the further! Thank you Brett!

Shelly SheppardMar 8, 2023

5

Elena was a LIFE saver! she came thru in a wonderful way with purchasing my car from me. she was an absolute professional and treated me with such respect and kindness. I 100% recommend Elena and AutoNation for your car-buying and Car-selling needs!!

Jennifer Driscoll NicholsMar 6, 2023

5

I called Jonathan about selling my vehicle. When I came in we sat down and discussed what I was needing in order to sell my vehicle. Johnathan Garza got down to business and made it happen. After going to two other dealerships that made me wait for over an hour and not really even trying to get close to what I needed, coming to see Johnathan was the best decision I have ever made. He made the transaction very smooth and made me feel very comfortable during the transaction. Thank you Johnathan Garza for looking out. I will be back soon!!

Xavier PadillaMar 4, 2023

5

Bruno Moreno When I walk in he help me with finding me a Suv he was pleasant and got it done just what he said great service if you looking for a vehicle go to Auto nation

Tomalar GravesMar 4, 2023

5

A great place to shop for pre-owned vehicles!

ProMobile Inspections - Pre-purchase Vehicle Inspection ServiceMar 4, 2023

5

Francois was great he helped me through the process

HughettMar 3, 2023

3

I placed a NO based on my current experience. Up until Monday I hadn’t heard from sales about my repair for two weeks. He said he’d have to check for the part and when I come in I’d have to leave the car and get my own transportation. If you have weekly appointments like I do this is something to consider. He said he’d get back to me and Monday will be another 3 weeks plus the 3 with the original salesman. My next communication will be with the General Manager.

Carlton HanksMar 3, 2023

5

Got Bang for my Buck at this place‼️

Yaasha Denez WarnerMar 2, 2023

5

I went in there looking what I went for and got it best help you can get ask for Kevi he’s an awesome person and explained everything so well

Kevin SanchezMar 2, 2023

5

I went in to simply “look” at some cars but was quickly helped out by a wonderful salesman Devion. He was very knowledgeable and truthful in what I should get. He did a great job trying to jump through hoops for me lol. I must say I am loving my 2013 Audi Q5 I feel like I’m skating when I drive. Thank you so much for all of your help my guy! If you’re in the area stop by and ask for him, he’s THE MAN!!! &&when you go be ready to drive off the lot, oh and be cute because he’s going to take a picture after the PURCHASE🫠

Joonie B JonezMar 2, 2023

5

I went in to simply “look” at some cars but was quickly helped out by a wonderful salesman Deveion. He was very knowledgeable and truthful in what I should get. He did a great job trying to jump through hoops for me lol. I must say I am loving my 2013 Audi Q5 I feel like I’m skating when I drive. Thank you so much for all of your help my guy! If you’re in the area stop by and ask for him, he’s THE MAN!!! &&when you go be ready to drive off the lot, oh and be cute because he’s going to take a picture after the PURCHASE🫠

Destiny91jMar 2, 2023

5

Ready to buy , sell or trade your vehicle ?? I suggest you take a visit here first!!! Excellent customer service!! And they will get the deal done!!! MARK WADE is the man!!! I couldn’t be happier!!! So I strongly suggest you come see Mark!!!! Thanks again Mark🥰

Sonya GuidryFeb 28, 2023

5

Johnathan Garza made the car selling process very simple and faster than I expected.

Amber RostaFeb 25, 2023

5

Cornell Lindsey was a great help; very friendly and helpful with the process. Kept me updated and through everything and helped me pick out the perfect car for me. Definitely recommend auto nation

Jasmine ColemanFeb 21, 2023

5

Steevens Paul the best ever he is passionate about what he does , make sure I got approved for my first vehicle and helps a lot , he listen and understands what you come to the dealership for kudos 💯💯💯

Phoenix RisingFeb 20, 2023

5

Robert.A was an amazing and compassionate salesman. He literally went above and beyond to get me into the vehicle I wanted. At one point I thought things weren’t going to work out in my favor. He literally got me approved for a beautiful 18’ GMC Terrain !!! To top it off he even offered to my son if he would like some lunch lol he is just a great guy who really cares about his customers and it truly helps with the process especially because buying a car can be a long process at times. Robert thank you for making this car shopping process a breeze!!!

Prissilla Batiste DewittFeb 18, 2023

5

Robert.A was an amazing and compassionate salesman. He literally went above and beyond to get me into the vehicle I wanted. At one point I thought things weren’t going to work out in my favor. He literally got me approved for a beautiful 18’ GMC Terrain !!! To top it off he even offered to my son if he would like some lunch lol he is just a great guy who really cares about his customers and it truly helps with the process especially because buying a car can be a long process at times. Robert thank you for making this car shopping process a breeze!!!

PRISSILLA DFeb 18, 2023

5

Thank you Mark Wade for getting me the best offer for my trade in. You definetly gave me more than what Carmax or the competitors out there had offer. Anyone looking to trade in there unit, ask for Mark!

Martin EspinozaFeb 17, 2023

5

They have great service and they help you with all your needs especially Jonathan Garza is a very good vehicle Acquisition specialist was have helpful. I give this place five stars.

Jose Sonia SalinasFeb 15, 2023

5

I recently purchased a vehicle from here, mykael helped me out and made the process a breeze. He explained everything thoroughly and he provided some awesome information about the vehicles I was interested in that I didn’t know, all of that really helped me narrow down my options and made my decision ALOT smoother than I thought it would be. He was transparent and communicative every step of the way. Ask for him for a wonderful experience!!

Damian SmithFeb 15, 2023

5

Cornell did a great job helping us in buying a car for our daughter. Answered all our questions and made the process smooth. Great job Cornell!

Vicki MarlerFeb 7, 2023

5

Great staff, great inventory, great financing options - what more can I say? THANK YOU AutoNation

Justin SotomayorFeb 7, 2023

5

Was a fairly painless process as far as purchasing a used car goes. Smooth transaction and very helpful and friendly group at this location. So the hiccup happened after returning home with the new vehicle, and realized I had a bad battery and my new (to me) vehicle would not start to go to work. But after reaching out to them, they provided a new battery and even gave me a tank of gas for my trouble. Thanks much! Will recommend & probably return as needed because of their willingness to help and friendly attitudes, Special thanks to Adam, Michael & Justin!!

nladonJan 26, 2023

5

Robert Azango is an exceptional sales associate. He really goes above and beyond for his customers.

Juanita Felicia CooperJan 19, 2023

5

Robert A. was a complete professional salesman. He listened to my needs, found the vehicles that I love and worked with the finance team to qualify me for the sale. Considering all my circ*mstance I will definitely recommend Autonation USA Houston as the need place to purchase your next vehicle be it a car, truck or SUV. When you enter the dealership ask for Robert A he is the best.

Oretha Bolee AzangoJan 15, 2023

5

Jordan Briner was a awesome Salesman walk us thought the steps of purchasing a car, also as a first time buyer. Would definitely recommend going to him for any help on purchasing a car.

Dranalon BurnettJan 7, 2023

5

Adam nouam the best salesman at AutoNation he will do everything needed to get the job done and will definitely have you leave with your keys the same day. And he also has perfume customer service even while waiting and signing all of your paper work he will keep you updated with absolutely everything and will tell you everything you need to know.

Take Sumn PolkaJan 6, 2023

5

Adam is a great Saleman he gets the job done

Sans J NawfJan 6, 2023

5

Great customer service. Have bought 2 cars from them.

Mark GibsonJan 6, 2023

5

Great job Jonathan Garza❤️❤️❤️❤️❤️❤️🙏🙏🙏🙏

Dora McCrawJan 6, 2023

5

Jonathan Garza. Excellent Job..Thank You Very Much..

Eliseo MadrigalJan 4, 2023

5

Bought a pre-own vehicle From 2 excellent salesperson name Devion and Jordan, the 2 gentleman was very helpful , any questions you asked they answered very quickly.I had a great experience with them. Thanks

Kasie LuuJan 3, 2023

5

Cornell is an awesome salesman and gave excellent customer service. Definitely recommend

Michelle Lee WashingtonJan 2, 2023

5

Was looking for a vehicle and Tonja helped me out every step of the way very helpful and nice.

Mike RiosDec 29, 2022

5

Great experience, very professional sales team , finance friendly, clean facility. Huge selection on preowned vehicle . Will recommend all my friend’s and family.

Ayoub NouamDec 28, 2022

5

Great customer service from start to finish

Mary RuszkiewiczDec 26, 2022

5

Was a wonderful buying experience, I loved working with my sales person. They took great care of all my wants and needs.

Jordan BrinerDec 23, 2022

5

Purchased my BMW December 13th. The team worked hard and fast to get me my car once again thank you. 🌹🌹🌹🌹 I’m finally happy with a new car

Rose 🌹Dec 21, 2022

5

Jonathan garsa muy buen vendedor y excelente servicio al cliente gracias

Cristobal GarciaDec 20, 2022

5

Hector was a great salesman has a lot of patience with us on today and I greatly appreciate him for that

Destiny BrownDec 17, 2022

5

adrian was helpufll to get me my suv i wanted😀, they wore fast and easy , i will always recomed them to shop here , thank you

Melisa NavarroDec 12, 2022

5

Tonja Howard was amazing! She helped us every step of the way. She was very patient and kind. Helped get us into a beautiful Jeep Cherokee that we absolutely love. Thank you Tonja for being so kind and providing excellent customer service!

Barbara BeeneDec 10, 2022

5

What a great experience I had with this Dealership and Tommy!! Would definitely buy another car from them and Tommy!! And the dealership was super clean and organized!

JuileNov 29, 2022

5

Took our old vehicle to AutoNation (North Freeway location), based on a quote this morning. We had a quick, painless, and friendly experience with Brett, and left happy as could be!

Heather SheiveNov 26, 2022

5

Excellent Guy to work with made everything easy and they have so many Affordable Vehicles !! I LOVE AUTONATION

Devion BakerNov 26, 2022

5

Great Pleace fast service you'll definitely get your full price on your vehicle,, Great staff member and Thanks to Brett and Elena

Matias MoralesNov 23, 2022

5

Sales staff was super professional, management was competent on our family needs! Can’t wait to buy our next car from Autonation USA Houston! Great experience

ChrisNov 23, 2022

5

Robert is an awesome sales guy. He helped us with buying the car we wanted. He also helped with getting a good trade in for our old car.Would recommend to consider him for buying a car from AutoNation.

Archana ShekatkarNov 19, 2022

5

They have great deals and awesome customer service. I would recommend them to anyone. George Schultz was the best finance manager we have came across and we have purchased a lot of vehicles. He was very knowledgeable about his products and how to make your payments with the bank. Make sure you ask for George Schultz when you go to AutoNation USA Houston! Zo was also amazing as my sales person!

Elise-Arby Carlin Jr.Nov 11, 2022

5

My shopping experience here at AutoNation was amazing! Rafi and Julian got me the exact car I wanted and made it affordable! I will be recommending this dealership to everyone I know

GearyNov 8, 2022

5

I had an amazing experience as a first-time car buyer here at AutoNation USA Houston. Hector Andrade helped me out through the whole process of purchasing my 2021 Honda Civic and it couldn’t have been easier. 10/10 experience.

Stephanie AlvarezNov 7, 2022

5

Fair deals when selling a car!!!

Herbert FisherNov 2, 2022

5

My Experience was great working with Elena. She was very helpful and after going to 3 other places for an appraisal I found that AutoNation offered the top dollar! Way over what the others were paying. Thank you AutoNation!!!

David BerdeguezNov 1, 2022

5

I was looking for the perfect vehicle to fit my needs and I received excellent customer service from the sales person Cornell and George S., who was the finance manager. They had an amazingly large used inventory selection and great finance and warranty options to choose from! I walked away so happy with a beautiful used 2017 Nissan Pathfinder! Hands down one of the best decisions I’ve made when purchasing a car in years! I would definitely recommend AutoNation USA Houston if you are looking for friendly, well informed and courteous people to help you get the best vehicle! Kim L.

Kimberley LewisOct 28, 2022

5

awesome . Robert A was awesome with his assistance. 10 out of 10

Ethan HortonOct 20, 2022

5

If you’re looking to sell your car go see Brett on the North freeway. He was so easy to work with and his appraisal for my car was definitely the best in town. I shopped around and his offer beat the competition by a mile.

Cindy SheffieldOct 20, 2022

5

Wonderful experience Thanks to George Schulz- CFS Manager , best customer service ever and all questions answered, Thanks A Million

Carlos PlanchartOct 19, 2022

5

I bought my first car here and had an amazing experience! Mykael was very professional, helpful, and patient. We were able to go through their used car inventory and I must say, AutoNation USA Houston has great deals and a huge variety of vehicles. I ended up financing with the help of their financing department. They were able to get me an amazing interest rate and a low monthly payment! If you are purchasing for the first time or just looking to trade in and get a different car, I definitely recommend AutoNation USA Houston. Great vehicles, great prices great people!

Damjan DimitrovskiOct 19, 2022

5

Brett was Great!! He was kind and very helpful with the whole process made sure I was taken care of Great man.

Jeffrey HuffstutlerOct 15, 2022

5

Adrian was fantastic, he help me get a vehicle that was outside the state and he brought it to my house, George and Chris the manager both make it real for me, my first Mercedes-Benz it took then such a short time to bringing and finish everything , would always come back here again recommended to my friends and family to come here to autonation usa Houston and ask for Adrian really

Yelle WilliamsOct 13, 2022

5

Robert A is the best salesman.He’s consistent and very very professional.I had a great experience with Robert .Look for a car ask for Robert A he get the job done.

Lakresha GilderOct 13, 2022

5

Adrian & Damjan are amazing salesman! We came to this location about 3 times, having a difficult time finding a a vehicle that we liked & fit in our budget. We were starting to lose hope when we got a call about a new vehicle they just got & surprisingly it met our expectations. We were able to get approved for financing & I must say they went above & beyond to help us finish this deal at an affordable price. I highly recommend this autonation location for anyone with a low/high budget. They got something for everyone & will not sell you just any vehicle to make a sale.

Candy PolleyOct 11, 2022

5

We worked with MYKAEL STEWART and he was awesome, he stayed with us the entire time until we found the car we liked ,he crushed numbers and made sure we had the best offer available, I would recommend him if you’re in the business of looking for a vehicle….once the process was ready who dealt with mo he was awesome and very knowledgeable!!!! Check out this location

Jasmine HartOct 8, 2022

5

Amazing experience and team helping me able to get the vehicle I wanted at the price I wanted best car buying experience I’ve had so far

Jeovanni GonzalezOct 7, 2022

5

I needed to sell my car in a hurry and Brett made that happen. He was super friendly! So hassle free!

Sarah BaldwinOct 1, 2022

5

Damjan from AutoNation was 10/10 so cool laid but can get the job done definitely would send anybody and everyone too him I was look at 2011 benz E350 super nice even tho we had deal he was super understanding definitely would come back to my guy purchase another car from him go check him out

Sav EligioSep 30, 2022

5

Cornell and Adam this was my first time buying a car I was very nervous at first but the gave me several financing options and the two salesman who helped me made it very easy for me to make my decision autonation USA houston was the best decision I made in purchasing my vehicle

Lindsy RossellSep 29, 2022

5

Cornell is great! He helped me find the perfect everyday car. I am a busy lady and with his help I am so happy to get back to my life. He provided outstanding service and I’m so happy I took a chance on this location. I also had great help with George. They worked as a team, which is another thing I admire about this place. The service here is amazing. Everyone serviced with a smile and courtesy. They helped me to get the best deal with amazing patience. They went above and beyond! I am very pleased to recommend Auto Nation USA to all of my family and friends.

Jasmine RaeSep 29, 2022

5

As a first car time buyer I was fortunate enough to be served by Damjan from AutoNation Houston USA. I was instructed how to fill up the credit application and financed my first vehicle successfully. Make sure to look into the extended warranties, they are worth the price! Thank you Damjan, and the whole AutoNation managerial team, I will make sure to recommend you to both my friends and family.

Sinisha GjorgevikjSep 28, 2022

5

Had the chance to purchase a vehicle from Damjan. He was able to assist me throughout the process. AutoNation USA Houston was the only dealership that cared about my needs and made sure to go over and beyond to secure me a good finance option. They have a huge variety of used cars and amazing deals for them. Very professional and helpful dealership. Thank you Damjan.

Paco SortoSep 28, 2022

5

Had the pleasure of working with Damjan and would recommend him 100 times over! Thank you for the fantastic knowledge and service!

John DitizioSep 28, 2022

5

Loved the experience I had shopping for used cars with Tommy and the Autonation team. I would definitely highly this recommend this location to everyone!!!

Mike G.Sep 26, 2022

5

Bret was really helpful and really nice salesman and kept his word I walked out with a smile I DEFINITELY RECOMMEND THIS PLACE TO BUY A CAR OR SALE YOUR CAR!!!!! THANK YOU AUTONATION

EL FloresSep 24, 2022

5

Jonathan Garza gracias por el excelente servicio, rápido y muy amable

Karina GonzalezSep 23, 2022

5

Jonathan Garza was very fast and attentive recommend him 100% he beat Carnac’s offer and gave me much better services.

Nohe OrellaSep 17, 2022

5

We came into Autonation to see our options with selling our vehicle to help us out financially, not thinking they would pay it off completely , they Did just that !!! Brett from Autonation USA Houston was absolutely 5* customer service and wouldn’t stop until he made sure we walked out satisfied ! I would completely recommend this place and to speak with Brett , will for sure be doing business with them again. Thank you Brett from AutoNation USA Houston !!

Floyd MarshSep 17, 2022

5

DAMJAN GREAT SALESMAN REPRESENTATIVE He helped me if all my concerns and worked with what I got. AND GOT ME APPROVED.

Oscar Castaneda RamSep 13, 2022

5

My experience with AutoNation USA Houston as of yet has been fantastic! Damian, my sells rep is knowledgeable and patient. Thank you!

Mel MeadeSep 10, 2022

5

We scheduled an appointment with Damian, he was a lot of help! A very positive experience all around

Stephanie FrizzellSep 6, 2022

5

Scheduled an appointment with Damian and was very pleased with experience

Michael FrizzellSep 6, 2022

5

Damjan was very helpful and friendly. would recommend Auto Nation Houston if you need a car.

Barbara Goetz McLainSep 5, 2022

5

Brett and Jonathan made the process smooth!

Nelson RiveraSep 3, 2022

5

Damjan was amazing! He really helped me with getting a car that was in my budget. I’m really grateful for his enthusiasm

Crissy DavidsonSep 3, 2022

5

I had Damjan help me, he was very knowledgeable about the vehicles I was looking into and provided excellent assistance. I’d definitely recommend going back to him in the future. Thanks.

Blake HensonSep 3, 2022

4

They are a very friendly bunch with out high pressure sales people.

Dennis and BrendaSep 1, 2022

5

Excellent service, especially from the salesperson Damjan!..he did a great job showing us around and explaining everything.

Viktor TrickovicAug 28, 2022

5

Damian provided me with great service. I was a purchasing a car for my son.

Orlando RodriguezAug 27, 2022

5

Damian was a great and easy to work with. Only ask for him.

Michael StaffAug 27, 2022

5

very pleased with Damjan from the beginning to the end, it was great to work with him, very easy and very honest. Great service and great price. thank you Damjan and AuroNation.

Aleksandar Irena DimitrovskiAug 26, 2022

5

Damjan was knowledgeable and friendly. We are glad we had an honest salesperson. Please ask for Damjan whenever you are at AutoNation Houston USA.

Nathaniel MosherAug 24, 2022

5

Damjan and the entire staff at Autonation on North Fwy in Houston, Tx. They’re a top notch team and recommend anyone looking to purchase see Damjan!!

Michael Todman Sr.Aug 24, 2022

5

Damjan Gracias por ayudarme Y por el buen trato

David ArreolaAug 24, 2022

5

Damjan and Rashad were very helpful and nice I recommend anyone who look for a Vehicle stop by and seeing them at automation USA

Cane Quincy JonesAug 16, 2022

5

Jonathan was very professional & helpful & got us a great deal!!! Highly recommend Auto Nation to buy or sell your car!!

Jo-Ann ArauzaAug 13, 2022

5

Damjan was very helpful in getting me into a vehicle would recommend coming to him for help.

Victor CarranzaAug 12, 2022

5

Elena was awesome, very friendly and informative with the whole deal. Thanks Elena and Marc.

Shirley FloresAug 11, 2022

5

Damian provided me with great service. Pleasure working with him, he provided me with factual evidence, and I believe down to earth honest.

Emanuel DeasonAug 11, 2022

5

Nice environmental, very clean, excellent customer service.

Raquel Ellie IbarraAug 10, 2022

5

Salesman (T Kirk) was great. So was Sale Mgr. (Justin). Had problem when vehicle was picked up and discovered engine was Bad. Had the Warranty Purchase, and even though it took 8 weeks, a NEW engine was installed and they made it right. All employees were helpful, and the only thing I had issue with was not being kept in the loop by the Service Mgr. Just a phone call would have been nice. Otherwise, I recommend AutoNation USA if you are looking for a vehicle. The warranty by Assured Warranty authorized a complete engine replacement and made it GOOD ! Get the warranty if at all possible. Nice to deal with an HONEST Dealership !!!

CecilAug 8, 2022

5

Purchased a Truck, turned out he engine was bad, but had purchased the Warranty. The Employees were Great, Salesman was terrific and constantly stayed in contact with me. Warranty was honored and engine was replaced. I was patient, but truck ended up being totally repaired. Sales Mgr was very helpful also. Work with them and you will get treated Right

CecilAug 8, 2022

5

Damian was very helpful and patient and also gave a break down on all the amenities and also was sweet and kind.

Xaiden Lee RobinsonAug 4, 2022

5

Thank you jonathan garza for making my experience good an easy. He purchased my truck an was patient, will recommend anyone to him if y’all want to sell ur car or suv.

Jake CornejoAug 4, 2022

5

Damjan was the best! He was patient and knowledgeable

Ashley AllenAug 4, 2022

5

Huge thank you to Jonathan Garza and his amazing service in helping me sell my vehicle. Patient and knowledgeable, I was in and out payment was deposited straight in to my account through Zelle. You got a car and looking to sell - ASK FOR JONATHAN GARZA!!

Alexandria NykkyAug 4, 2022

5

Damian was very helpful, made sure all of our questions and concerns were answered & taken cared of. if yall go, please ask for my guy!

Chris TeyAug 3, 2022

5

damjan at northwest was very welcoming and informative. he kept me up to date on everything that was going on throughout the process.

Colleen L ColcaJul 29, 2022

5

Damjan was a great help, made the process light as possible , great conversationalist also with this being the first time at autonation it was a great experience.

Oso GeoJul 28, 2022

5

Damjan was very helpful very caring listen to us when we asked questions I highly recommend him when coming here and buying a car .. thanks Damjan we will be back

Maria Elvia EscobedoJul 28, 2022

5

I had the pleasure to purchase a car with the help from Damjan Dimitrovski. I have no words to express my gratitude towards his service. Definitely recommending AutoNation Houston to my friends and family. Thank you!

Bishop Robert DobbsJul 20, 2022

5

Yesterday was one of the best days I’ve had in a while! Brett Barnes at Auto Nations Houston greeted me straight through the doors with amazing customer service and patience helping me to find my new vehicle. I lost my husband last year and this was the first time doing something on my own. He never rushed me or made me feel uneasy when we looked over several vehicles. He simply smiled and said I can find another one for you, we’ll get the right one. Mr. Barnes was simply amazing!!!!

Jackson TyJul 9, 2022

5

Brett Barnes was a true gentleman and went beyond good salesmanship to show actual determination and caring. Be sure to ask for Btettvto help you. Wayne Allred

Wayne AllredJul 6, 2022

5

Keep your hope alive and never lose your faith, My gratitude and appreciation to MRS BRIANA WILKERSON, who showed me sincerity and gave me reason to invest more in binary and forex trading, my first 7days trade of $1000 that I make a successful withdrawal of $11,750 I never knew i will come across such a straight forward person online. Ever since BRIANA started managing my account, I haven't experienced any regrets in binary options, Though i lost a lot when i started but she cleared my debts since i met her, I have always been smiling, i feel so much happy each time i get my payout. Feel free to give her a try, contact her via; Email:brianawilkerson008@gmail.com WhatsApp:+1(213)921-1614

Sboniso MakhazaJul 2, 2022

5

Wow where do I begin…Hands down the best dealership I have been to from start to finish the process was smooth and easy…My car salesman Tommy was the most honest,easy going, patient and went to bat for me no negative energy at all just amazing all around, trust me you want be disappointed.The CFS Manger George great energy very easy going, made the process so easy and very understanding.Justin always made sure I was good,friendly and also easy going.The energy in the dealership was on point from the time I walked in til the time I walked out.I would recommend this dealership you want be disappointed.

Thomascina ShepherdJun 11, 2022

5

Jonathan Garza fue excelente muy rápido y amable.

Zambrano ZambranoMay 18, 2022

5

Jonathan Garza fue rápido Todo excelente muy buen servicio

Santos GuillenMay 14, 2022

5

Jhonatan Garza excelente atención y amabilidad. 🤟

Mvz Armando GuerreroApr 27, 2022

5

Jonathan Garza: hizo un excelente trabajo. muy amable 🙂 salí bien 😀

Iris HernandezApr 20, 2022

5

Brett worked with me from start to finish, made everything very easy and understood exactly what I wanted. He even sat with me while we worked through loan account access and payoff values. Thank you for a relaxed experience.

RobMApr 20, 2022

5

Jonathan Garza at AutoNation USA Houston was great very honest and fast took really good care of me in the process of selling my truck he is the definition of great customer service 10/10 would recommend.

Carlos Vadimir Ramos MorejónApr 11, 2022

5

Zo was a very nice sales person, patience and not pushing me to buy my SUV.. He answered all my questions and guided me in the entire process on buying the SUV. Even that he was off the day that I was picking up my SUV he was checking if I was ok getting my SUV. The entire team was very nice to me and the financial team was very patience as well. I had bought around 45 cars in different dealerships in my life and this dealership has been the best experience in buying a vehicle

DiazApr 9, 2022

5

Entire team works to make the Buying process simple and easy.

ChrisApr 2, 2022

5

Fast and easy, picked out the car on a Monday and it was delivered on Tuesday. Hector Andrade the salesman made it easy to test drive and complete the sale.

ScottFeb 22, 2022

5

The experience was like no others we had an amazing help from Hector Andrade from AutoNation USA Houston. He was very kind and tried to find anyway to help us we were going to walk away without any car because the one I came to look at was under maintenance unfortunately. But he suggested if we wanted to look at other cars so we wouldn’t have wasted our time and there it was the car he suggested. The car was amazing I loved it I was really happy that he didn’t just give up on me and let me walk away because I could’ve regretted it for my whole life.

LuisFeb 21, 2022

5

When a customer shows a pre approval letter from capital one or any other bank you are affiliated with. You should give the customer that rate and not try to make more money off them though the interest rate. For example I qualified for an 8.2% with capital one for this vehicle. But your finance department came back with a 12.9%. I had to fight to get it down to the 9.8% I ended up with. This practice is frustrating and bad service. The manager reached out to me a few days after I made this review. Tried to explain what happened and said he would talk to the people at the dealership so this wouldn’t happen again. It was definitely a nice gesture. I you should do your research. Before going here or any dealership about what interest rate you qualify for. Make sure it’s for a specific vehicle before accepting any offer they give you.

Justin RussellFeb 2, 2022

5

Jonathan was really easy to work with. Did not pressure the sell, and was willing to help me reach the payments that I wanted.

Brian SeverinoJan 24, 2022

5

My experience at AutoNation was great. The salesman Robert Johnson greeted me upon my arrival and was very friendly. I would definitely recommend Mr. Johnson to anyone that is looking to purchase a vehicle through AutoNation.

Shaun ChapaNov 22, 2021

5

Staff are very professional and organized made the process go by super smoothly best car buying experience I’ve had in a long time Justin and my sales person Robert were very attentive and patient.

Julian LimonNov 19, 2021

5

Robert was very helpful when i came in the other day, answered all the questions I asked and was very patient.

VictorianNov 19, 2021

5

I came into the dealership not knowing what to expect immediately I was greater with the warmest welcome to the greatest dealership on earth and from that point on my experience was nothing less than amazing friendly staff helpful managers and caring finance team and a awesome General manager I recommend everyone searching for a vehicle to come here you will not be disappointed!!!!

Mr. CNov 10, 2021

5

This is my second time purchasing a vehicle with AutoNation and I always get my cars serviced through them. I have nothing but positive things to say. Cornell and Rashad were awesome to work with. Honestly the entire store is filled will professional, helpful and super cool staff. I loved my previous AutoNation car, no problems, I just needed to upgrade to an SUV, I will continue to be a repeat customer. You can confidently trust and buy your cars here!!

Ashley PrideNov 9, 2021

4

The value for my car and the politeness of the staff was great. However I booked a 9am apt and the person o was seeing didn’t show up until 10:15 and someone was Had to step in.

MiniplankNov 5, 2021

5

We had very professional and courteous help with selling our vehicle. Our representative was named Jonathan Garza that we worked with. He was fair and fast. Very good experience Lonnie and Jackie Jenkins

Jackie JenkinsNov 3, 2021

5

great experience selling our truck thanks jonathan garza best rates!🌟🌟🌟🌟🌟 good costumer service the process was super easy best rate over five different companies around

gemaNov 1, 2021

5

Chris and Jonathan were extremely kind, helpful and made the process of selling my car easy and quick! Would highly recommend!

Lindsay DelgadoOct 30, 2021

5

Mark and Chris T. were very helpful and made this process so easy. AutoNation was also the highest buyer versus all the other quotes we received. We will definitely think of AutoNation next time we are buying or selling a vehicle.

Gabby WilliamsSep 22, 2021

5

I sold AutoNation my vehicle and was very pleased with the process. I was able to have the car appraised online and receive an offer before I ever set foot in the dealership, which helped to set expectations. Chris and Jonathan were great to deal with, and handled the transaction professionally and quickly. I was in and out in an hour and Chris even arranged transportation home for me. I would recommend AutoNation to anyone looking to sell a vehicle in Houston.

MT_HoustonAug 23, 2021

5

I had been looking to get into a bigger SUV. I found one that I liked at AutoNation, made an appointment and was in and out in a matter of a few hours. Gabriel was very helpful and has even checked to see how I was enjoying my purchase.

Miesha BrownAug 14, 2021

5

I had been shopping for a clean Mustang Convertible for a couple of weeks to replace an older one. I changed the search parameters up 1000 dollars and a clean 2010 V6 Convertible popped up at Auto Nation. I contacted the dealership to confirm it was there and set an immediate appointment. My salesman was Gabriel Leon. We walked around the car and did a test drive. During the drive I found no mechanical issues except for the drivers windshield wiper being lose. The car had a pretty decent fender ding which Gabriel Sai would be repaired at their body shop. I placed my deposit and while work progressed in the coming days did the paperwork. The repair was great BUT the detail/make ready shop failed to remove all the overspray from the fender repair. Had I noticed that I wouldn't have taken delivery. Otherwise Gabriel and Auto Nation N Freeway Houston were great to deal with. My only complainants would be the make ready lack of quality and that my drivers seat doesn't work. After about 4 hours hard work in my garage I was able to get most of the overspray off but am still working on the paint tape lines.

Sam LynchAug 13, 2021

5

I had been shopping for a clean Mustang Convertible for a couple of weeks to replace an older one. I changed the search parameters up 1000 dollars and a clean 2010 V6 Convertible popped up at Auto Nation. I contacted the dealership to confirm it was there and set an immediate appointment. My salesman was Gabriel Leon. We walked around the car and did a test drive. During the drive I found no mechanical issues except for the drivers windshield wiper being lose. The car had a pretty decent fender ding which Gabriel Sai would be repaired at their body shop. I placed my deposit and while work progressed in the coming days did the paperwork. The repair was great BUT the detail/make ready shop failed to remove all the overspray from the fender repair. Had I noticed that I wouldn't have taken delivery. Otherwise Gabriel and Auto Nation N Freeway Houston were great to deal with. After about 4 hours hard work in my garage I was able to get most of the overspray off but am still working on the paint tape lines.

Sam LAug 13, 2021

5

I had been shopping for a clean Mustang Convertible for a couple of weeks to replace an older one. I changed the search parameters up 1000 dollars and a clean 2010 V6 Convertible popped up at Auto Nation. I contacted the dealership to confirm it was there and set an immediate appointment. My salesman was Gabriel Leon. We walked around the car and did a test drive. During the drive I found no mechanical issues except for the drivers windshield wiper being lose. The car had a pretty decent fender ding which Gabriel Sai would be repaired at their body shop. I placed my deposit and while work progressed in the coming days did the paperwork. The repair was great BUT the detail/make ready shop failed to remove all the overspray from the fender repair. Had I noticed that I wouldn't have taken delivery. Otherwise Gabriel and Auto Nation N Freeway Houston were great to deal with. After about 4 hours hard work in my garage I was able to get most of the overspray off but am still working on the paint tape lines.

Sam LAug 13, 2021

5

Chris Tansiongco was very helpful and got us a deal without no hassle. Highly recommend him!! Thank you Chris!

Cristianna JoseAug 3, 2021

5

Jonathan Garza and Chris Tansiongco were extremely friendly, fair, and helpful throughout the sale of our Jeep Grand Cherokee and was a pleasure to work with. We are extremely happy with the sale price they offered. The process was great and working with Jonathan made the transaction go smooth! Definitely will think of purchasing a vehicle down the road!

Leslie R.Jul 24, 2021

5

I highly recommend this place to anyone looking to sell/buy a car! I worked with Chris Tansiongco, he made the process extremely smooth and efficient.

Amber NicoleJul 12, 2021

5

I just drove home in my new used Honda Crv Hybrid. when it came time to purchase a newer vehicle I had my eyes set on the Honda CRV Hybrid and had test drove a new one. my husband reached out to Cesar Zapata to see if we could find a deal with out compromise for me and boy did he pull through!!! I could not be happier with my purchase. Cesar also linked me up with Chris Tansiongco who assessed my old car and gave me a great offer. He told me all the things my mechanic had told me so I knew it was honest and fair. these two are amazing there at this location and when it comes time for a new vehicle again, I just hope they are still around! Thank you so much to the both of you for all the help and communication and commitment you gave me as a customer.

Chanel SandovalJul 8, 2021

5

Everything went alot better than I expected

Mike wisdomJul 4, 2021

5

I needed to sell my car and wasn't having luck selling it myself. I went to AutoNation and they were very friendly and helpful. Chris helped me understand everything and provided a generous offer for my car. I highly recommend visiting them when you need to sell your car.

Keith LorensenJun 30, 2021

5

Incredibly efficient, fair valuation, and kind. I needed to sell my car on short notice and AutoNation was the best place I could find. I tried others like CarMax with horrible results. I strongly recommend coming here. Chris and Mark are particularly exceptional.

Jullian DuranJun 30, 2021

5

Thanks Chris & Jonathan for a smooth & easy transaction!

David D.Jun 26, 2021

5

Chris and his team were very professional. The experience was Quick, Fast and Easy.

John chapmanJun 24, 2021

5

Jeremiah and the finance team really did right by us! Never pushy and always accommodating, would definitely recommend!

Eric martinezJun 24, 2021

5

Tony, salesman, has left in me a good image of AutonNation on N. Fwy by his professionalsm, real customer caring and respect. Tony is an asset that will draw more customers to AutoNation by his different way of influencing of purchase: Trust and Sincerity, Focus on mutual interest.

Veronica JonesJun 20, 2021

5

Defiantly coming back for my next vehicle purchase

Michelle romeroJun 20, 2021

5

amazing experience.. took little longer with me. I have a bad credit and they got me the best deal ever. thanks to Brandon Matura. he took care of me. he was polite, respectful and very honest. and the most important part is that he was very super 150% honest with me. you don't get honest salesman people around on this days. thank you Brando and thank you Autonation.

Gilberto PinalesJun 17, 2021

5

I had a great experience chris tansiongco was amazing at helping me with process of selling my car

Linda Faye AndersonJun 12, 2021

5

Excellent. Very help full chris has been

Nitin0912Jun 5, 2021

5

Cesar was wonderful. He got me in and out real quick, will definitely buy from him again!!!

Cora HydeJun 3, 2021

5

Great customer service fast and made the process super easy.

Jessica RangelJun 1, 2021

5

My Name is Mike DeCastro, i’m Sales Representative at Autonation USA Houston, my goal is to provide fast and friendly service to all my clients. If you are looking to have fun while you purchase your new vehicle Ask for Mike! I will make sure to provide you and your family with a efficient and smooth service. We have a great selection of vehicles that cover all price and needs

Michael DeCastro CedeñoMay 31, 2021

5

I had a great We’ll Buy Your Car experience with Chris Tansiongco. He was friendly, knowledgeable, and efficient. The entire process only took about 30 minutes and I had my check. I am so happy with Chris and AutoNation!

Julie Evans JohnsonMay 31, 2021

5

Mark Wade did a great job on helping me tried to get me in and out quickly.

Americo F AguilarMay 26, 2021

5

Mark Wade Did a wonderful job in helping me sell my car they gave me a fair price and I plan on doing business with them next time I buy a car I highly recommend working with mark and his wonderful staff.

Americo AguilarMay 26, 2021

5

Aurelio was just simply awesome and I am so glad to finally get a great deal on a new vehicle.Again Aurelio was just fantastic I thank him so much

Bryant CherryMay 4, 2021

5

Cornel is such an amazing rep! He made the process super easy for me. This was by far the easiest process of getting into a new vehicle that I’ve ever had. I should also mention he found a vehicle that not only was in my price range but that also had 1 thing I could not do without. I just want to say thank you because I really was not looking forward to this experience at all! I really love my new car!! I have already recommended them to several friends!

Jahvena Jahjah WhyteApr 28, 2021

5

Cornel is such an amazing rep! He made the process super easy for me. This was by far the easiest process of getting into a new vehicle that I?ve ever had. I should also mention he found a vehicle that not only was in my price range but that also had 1 thing I could not do without. I just want to say thank you because I really was not looking forward to this experience at all! I really love my new car!! I have already recommended them to several friends!

Jahvena WApr 28, 2021

5

Jhan was beyond great! He answered all my questions and was transparent through out the whole process. I would definitely recommend autonation to anyone looking for an easy experience when buying a car!

Alicia BodleApr 28, 2021

5

I recommend AutoNation to anyone who needs miracles to happen !! Cornell Lindsey was my car salesman and I am so grateful for him. He was able to put me and my daughter in a up to date vehicle with a car note in my budget. I also wanted to thank the other gentleman that made sure the car had new tires before we drove off of the lot. So we would be safe. Thank you again !

Pinkyy PinkApr 23, 2021

5

Me and my wife had been searching for a car for some time and we were on the point of giving up. We meet Tony and he helped us through the entire process he was patients with us, very easy to talk to. Answered all our questions, we got a good deal and left the dealership with exactly what we wanted for a good deal.

Jesus GonzalezMar 27, 2021

5

Great Service Me and my wife love the new cars we bought

Eric E GantMar 16, 2021

5

FIRST AND FOREMOST I GIVE GOD THE GLORY I was very satisfied with my selection, the patience and honesty of my salesman Emmanuelle I would recommend AUTO NATION to my family and friends Thank You !!

Alice PooleMar 15, 2021

5

Excellent experience selling my car to them. Courteous service, fair price. Whole process took about 1 hour. Highly recommend them.

Armand RussoMar 12, 2021

5

I had a great experience here and my salesman Hector was amazing.

Jewel GreenMar 11, 2021

5

Only negative part you could have filled the gas tank.

Wanda JeffersonFeb 25, 2021

3

I had a problem with the car 1 week after purchasing. Bobby in service was arrogant with his first words to me ?What?s your story ?. Steffan our salesman was courteous and knowledgeable.

Charlie DunnFeb 24, 2021

5

Normally the back and forth between negotiations can be exhausting but I must admit this one was smooth, fun, and entertaining.

Frederick JeffersonFeb 23, 2021

5

Normally the back and forth between negotiations can be exhausting but I must admit this one was smooth, fun, and entertaining.

DolphindoomFeb 23, 2021

5

Great service I'm glad to have stopped by to shop for a vehicle

Keenon Rachon NelsonFeb 12, 2021

5

Got my asking price place is great! Mark Wade made it happen.

Aida HausicFeb 5, 2021

5

I recommend this place and the guy name Mohammad Jaber was amazing, he helped me to find what I'm looking for

Mohammad RawashdehFeb 3, 2021

5

Mohammad Jaber was amazing, he helped me to find what I'm looking for and all the staff was nice. I recommend this place and Mohammad Jaber

Mohammad RawashdehFeb 3, 2021

5

Bruno Is The Best He's Very Friendly And Very Help I Love My New Car Thanks Auto Nation

JoneishaJan 29, 2021

5

FAST AND EASY TO WORK WTH MOE OUR SALES GUY . WE DID TRANSACTION OVER THE PHONE. SMOOTH INCLUDING THE FINANCING. YES I'D RECOMMEND IT. THEY HAVE A GOOD INVENTORY.

HUNTERJan 19, 2021

5

We had an excellent experience with this purchase! Bruno and Justin were responsive, easy to work with, answered all my questions, and honored the price we had agreed to without any high pressure sales tactics or unwanted add-ons. They allowed me to take the car to my mechanic for an inspection prior to purchase and all went well with that. This was my first time buying from Auto Nation USA Houston and I was very pleased. Would buy from them again.

CathyDec 17, 2020

5

Very responsive. Made the process very pleasurable. Extremely fair deal.

Nicholas BlackNov 6, 2020

5

Excellent sales and service. They made the buying process easy and enjoyable. If you're looking for a used our new vehicle, I'd highly suggest AutoNation USA, Houston. xxxx, I drove 3.5 hours just to buy from them. Their inventory and customer service is second to none!

Michael PackOct 22, 2020

3

My name is Tammy Platt and I bought a Dodge Journey yo from AutoNation on 45 on the 5th day I had the car a week my sales rep called me ask me how was it going and I told her it was okay but the car was shaking and so she told me to bring it in and I told her I will bring that Monday but I have to work so I was unable to bring it so I brought it that Thursday evening I talked to Alexis who talked was very low was talking when talking me as a customers I told him how my car was shaking so bad when I get up to speed he told me that the service man we'll look at it after they looked at it he came back in with a price list and he told me that I needed to change the brake pads the rotaries I told and then I told him that I only had this car a week I should have to change the brake pads or the rotors on this car and then he told me that car was not under warranty anymore I told him how and I only had it a week so I asked him to go to his manager will talk to his manager his manager talk to him and the mechanic the mechanic told the manager that the brakes pad wasn't that bad but they need to be changed but he told me that it was bad but after talking to his manager things had changed so I was told to bring it in Monday to get my brake pads change I could not because I only have one vehicle so I have to wait till the next off day which is today Friday upon taking taking it their morning my brake pads 2 to be changed Alexis came and told me that when the mechanic was trying to change the brakes the callable had broken off so they had to keep it 2 service it but I tried to tell them that it was something wrong with that vehicle they did not believe me and I could have been killed in this vehicle cuz of the calaboose falling off which day should have checked it still looking at it and that's what they did it is very poor poor customer service they are given at AutoNation I have a brother and a sister has got a car from AutoNation and they're not having as much problems as I am so this is very unacceptable for me I am very upset about the service that I am getting this is my only means of transportation to get back and forth to work and I got the keeps bringing it in to get fixed I cannot believe this is happening thank you nothing mad Missplatt

Tammie PlattSep 25, 2020

5

Great experience! The salesperson, Mohamed, worked with us. We bought a "long-distance" car (we live in a different city), he helped us manage the risks and the transaction went very smoothly.

GerardoSep 6, 2020

5

Good Good Great good job!!!!!!!!!!!!!!!!!!!!!!! Good Good Great good job!!!!!!!!!!!!!!!!!!!!!!! Good Good Great good job!!!!!!!!!!!!!!!!!!!!!!!

Donald PrierJul 25, 2020

4

my salesman, aaron, worked very hard to help me and answer all questions.

Jan WillhiteJul 22, 2020

5

Very good custom service and very helpful and friendly.

Stephanie DavenportJul 21, 2020

4

It?s good until we had to pick up our car. Not enough information on waiting on our car to get tint.

Andria FuselierJul 10, 2020

4

Was Satisfied with the overall buying process and service from Automation

PeterJun 24, 2020

5

Very good service . Staff was very helpful and kindly.

Benito RodriguezMay 30, 2020

5

Its no secret that for a lot of people, car buying is one of the most stressful things to deal with. Especially in times like now with millions of people in the world are trying to deal and cope with Covid19. My best friend who hates buying cars and is extremely inpatient had to purchase a new vehicle for himself today, so naturally I was the person that had to deal with it for him as I have more experience and patients for it. I have never bought from Auto Nation before or dealt with any employee from auto nation, so I started my search with my friends needs in mind online yesterday evening. I quickly and easily found a car that fit my friends needs and selected more info on the car. Within 10min I received a call from my sales rep. Franklin Barrera. He confirmed the car I was interested in for my friend, I explained what my friend had to work with financially and that I didn’t want to waste his or my time. Franklin was understanding and scheduled us an appointment for 11:30am today. My friend and I showed up with everything Franklin had asked us to bring and had the car ready for my friend to test drive. While on the drive the finance department did their magic and once we returned to the dealership had the perfect offer right away NO BS, NO BACK & FORTH, NO TIME WASTED. My friend has the vehicle he wanted with the financial comfortability he needs. THANK YOU SO MUCH FRANKLIN!!!!! I will for sure be referring people and returning myself.

Jeffrey AlanApr 29, 2020

5

The service tech was very nice and knowledge of my problems.

Willie GrayApr 2, 2020

5

David and John had great customer service , I was satisfied with my purchase and would recommend family and friends .

Tacara ToliverApr 1, 2020

5

David and John has great customer service , I was satisfied with my purchase and would recommend family and friends .

Tacara ToliverApr 1, 2020

5

I sold my car within 30 minutes. The quote was within $500 of expectation. The process was simple and streamlined.

Shannan Kelly EadesFeb 6, 2020

5

I purchased a 2010 Infinity that had just arrived from another dealership. Sean Tombros was extremely helpful from the get-go with finding a car I wanted and even went to Sugarland to pick this one up so I could test-drive it. The vehicle arrived certified preowned from the other dealership and on the text drive it was noticed that several issues had not been repaired or serviced as required. Sean went out of his way to make sure we got those things fixed and even though I had to wait two weeks to get the car home, they fixed EVERYTHING. I was also given a free loaner to drive in the meantime. Sean is highly knowledgeable about vehicles and was terrific with suggestions and information regarding the Infinity.

Lee Anne KortusJan 30, 2020

3

Average but could have been much better. I used to get offered a car wash after the service but for the last several services they always say they are too busy. Also, I had a nail in one of my tires and they did not offer to repair it although I told them I was losing air. I ended up taking it to Discount Tire right after the service, Discount repaired it within 30 minutes for me at no charge.

CPinedaDec 27, 2019

5

It takes two to make a good thing happen. This sales team held up their end of the deal. Mo (Sales) and Ed (Finance) treated me with respect once I walked in the door. Took me for a great test drive on typical Houston streets (if you live inside the loop, you know what I mean). Worked with me on a fair trade for my vehicle. Never overly eager to sell. Their patience while I did my inspections and research on the vehicle/VIN was appreciated. Option to purchase the extended warranty was great since it is covered/accepted by any AutoNation. Much better than CarMax (have bought twice from CarMax, hopefully never again). Do your research/homework, don't expect a dealer to tell you everything about that one car...set the expectation before you buy and let the sales team hook you up with the car of YOUR choice and great buying experience is in your future. Thank you Mo and Ed for your time. AutoNation USA Houston is lucky to have you.

Kimberly MDec 13, 2019

5

Come shop with us we have the best no haggle Price and plus quality’s into are vehicles certification ✌🏾

Mike IsicDec 3, 2019

5

i saw one of your commercials regarding buying vehicles so i logged on to your wed site and proceeded to enter my vehicle's information. The next morning a Adrian called me regarding my vehicle and he scheduled me a date and time so he can evaluate my vehicle. He was very professional and courteous. i then accepted the offer for my vehicle.

Primitivo LopezNov 18, 2019

5

They were able to get me in and out in under and hour.

Paul TeskaNov 16, 2019

5

Professional and courteous. The sales representative I dealt with, MO, was helpful and ensured that he was able to meet the needs of the customer.

IceNov 2, 2019

5

I filled app on line to make it go faster and when I got there nothing had been done

Samantha GeorgeOct 28, 2019

5

Adrian is a good guy and really connect with me during my visit

Solomon I IgayemiOct 23, 2019

5

I was selling one of my cars which had been my daughters high school and college ride for many years. Adrian Loskot contacted me and was very helpful and friendly. He made the entire process enjoyable. He was friendly and courteous but also straightforward. He went above and beyond to accommodate me and get all the paperwork completed and done in only a few hours. Thank you and will surely consider you guys and Adrian for my next car sale or purchase.

Gregory SauterOct 17, 2019

5

Had a great experience here overall. Mo was our salesman and he was great to work with and made sure our needs were met and within our budget.

Adrienne HeflinOct 17, 2019

5

Excellent services. They help me all time. I am very happy

Yanny Gonzalez MartinezOct 10, 2019

4

John Graves, auto advisor extremely helpful and polite

Daphne WalkerOct 9, 2019

5

No was awesome I got what I wanted for a down payment I could afford, friendly service 👍

Ginger HaughtSep 17, 2019

4

Online and telephone service was great. The waiting time is to long for preparation of the paperwork

EnneOli!Sep 13, 2019

5

Super nice follow up Still looking though

Steve CohenSep 2, 2019

5

Outstanding customer service and I definitely will be back again soon

Martyn NorrisAug 25, 2019

5

Professional and excellent service!

Ruby KrausJul 30, 2019

5

Excellent service! Even it took long time to process my loan, all the sales and manager and financial people waiting for us there until 10:00. Appreciate their responsibly and professional service!!

Hong KrausJul 30, 2019

3

Not very good buying experience from this dealer. Customer service isn't there and staff is rude.

Kevin JoynerJul 15, 2019

4

We sold our vehicle. Took about 4 hours but we left satisfied.

Lonnie LeatherwoodJun 4, 2019

5

Great experience! I love my new truck! The whole experience was great! I will recommend purchasing from Auto Nation to family and friends!

Leslie JeffreyApr 17, 2019

5

Muy buenos servicios y buenos carros

Oscar PosadasApr 11, 2019

5

!!! Nice place always!!!!

Rebekah TheilerOct 24, 2018

5

Yes and I have. They good

Christie DynesAug 25, 2018

5

I so glad That I Decided to Try Auto Nation The Sales PEOPLE WERE Very Helpful I'm Enjoying my Buick Encore Thank You Guys for my Encore

Shirley Jolivet-RobinsonMay 19, 2018

5

My sales associate Stacey Williams was terrific. She was friendly and professional.. She filled me in every step of the way, even taking the time to explain the electronic features like the audio with Bluetooth. She took great care of me! I also all appreciated the no haggle price.

Bonnie PirnieMar 5, 2018

5

Best experience with a car dealer ever. The Houston 45 location was on point in every area. Zo, my sales rep was the greastest. We had a small hiccup,but he handled it immediately. Loved the outcome. AUTONATION...WHERE HAVE YOU BEEN ALL OF MY DRIVING LIFE?

Janice WhiteJan 18, 2018

5

Found a great vehicle and got a real good deal on it... at AutoNation in Houston on the North FWY- and also got some important perks at that location!

Russell CushmanNov 17, 2017

5

Love the car and the good folk at Autonation USA. Thanks Frank, Charles, and Walter for making this new addition to my family happen! Tops down...like literally with our new Wrangler!!!! Their "USED" vehicle is our "New"! Though we are schedule to get a deeper detailing...the car is a blessing and I thank God for directing us to AutonationUSA!

Noel PinnockSep 22, 2017

5

Se miran muy buenas ofertas me gustaria poder comprar un auto con ustedes en un futuro

Cristian BaizaSep 11, 2017

5

It was caring /easy going /not pushy and fast to make your choice for you.They earned my business and made me feel that no other car dealers ship is better to meet my needs.Mr Craig my sale person and Mr Charles one of the managers made my day.l wish they had golf carts to drive you around such a large property it would make shopping easier.Thanks for the great car hunting experience of my life.??????????????

Jerry CollinsAug 18, 2017

5

I pull up to the service area and was greeted by Timothy Brooks. He ask me how was my day going and what can he help me with, I explain to him my oil needed to be change and my tires needed to be check. He explain the different type of oil that was offer and suggest what would be best for my car. He often came to me in the waiting area to check and see if I was comfortable and if I needed anything to drink or eat. I was very impress with his customer service. He told me I need new tires for the front of my car and he offer the best deal for me due to my Financial situation, he also explain the warranty which made me decide to buy my tires from him. He is why I refer my friends and family to AutoNation because of his knowledge and great customer service. Timothy Brooks is Customer Service and I'm looking forward to seeing him for my next schedule oil change appointment

Gavin SimmonsJul 30, 2017

5

What i loved is i only dealt with one person an explained everything to me without being rushed into the process i will be dealing with John Graves on my next purchase.

Tyler Henderson Sr.Jul 28, 2017

5

Thank you Harshil and Ken for our 2016 Chevy Cruz! The staff was friendly and very professional.

Jovanna Jimenez SilvaJul 26, 2017

AutoNation USA Houston | Used Car Dealer in Houston (2024)
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